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Research article

First published 2017-3

Understanding customer requirements through quantitative analysis of an improved fuzzy Kano’s model

Lina He, Xinguo Ming, Miao Li [...]

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2012-3

A continuous fuzzy Kano’s model for customer requirements analysis in product development

M Wu, L Wang

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2020-01-09

A novel approach for classification of occupational health and safety measures based on their effectiveness by using fuzzy kano model

Ibrahim Mert Uzun, Selcuk Cebi

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2025

A study on the evaluation of University Library Service Quality using the Kano model

Younghee Noh

Journal of Librarianship and Information Science

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Research article

First published 2025-3

Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners

Lisa Slevitch

Journal of Hospitality & Tourism Research

Open access

Research article

First published 2023

The satisfaction of the undergraduate nursing classroom teaching quality based on the Kano model in China

Jiu-Li Chen, Li-Na Zheng

Sage Open Medicine

Open access

Research article

First published 2020-5

Integrating fuzzy Kano model and fuzzy importance–performance analysis to analyse the attractive factors of new products

Le Xi, Hui Zhang, Sunan Li [...]

International Journal of Distributed Sensor Networks

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Research article

First published 2022

Analysing the Customer Satisfaction Index of E-banking Using Kano (1984) Model Framework

Pinku Paul, Sunil Giri, Paroma Mitra [...]

Global Business Review

Open access

Research article

First published 2026

Service quality optimization of online mental health communities: A KANO-IPA model approach

Hua Yang, Wanting Li

DIGITAL HEALTH

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Research article

First published 2013-8

Integrating Kano model and grey–Markov chain to predict customer requirement states

Wenyan Song, Xinguo Ming, Zhitao Xu

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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