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Research article

First published 2015-1

Frequent callers to crisis helplines: Who are they and why do they call?

Matthew J Spittal, Izabela Fedyszyn, Aves Middleton [...]

Australian & New Zealand Journal of Psychiatry

Open access

Research article

First published 2020-12

Why do people call crisis helplines? Identifying taxonomies of presenting reasons and discovering associations between these reasons

Robin Turkington, Maurice D Mulvenna, Raymond R Bond [...]

Health Informatics Journal

Open access

Research article

First published 2014-3

Systematic review of research into frequent callers to crisis helplines

Aves Middleton, Jane Gunn, Bridget Bassilios [...]

Journal of Telemedicine and Telecare

Retricted access

Research article

First published 2022-5

“So Why Should I Call Them?”: Survivor Support Service Characteristics as Drivers of Help-Seeking in India

Jennifer A. Newberry, Japsimran Kaur, Shravya Gurrapu [...]

Journal of Interpersonal Violence

Open access

Research article

First published 2025-10

Use of suicide prevention helpline services by first-time,frequent,and daily callers: A national cohort study

Annette Erlangsen, Nikolaj Kjær Høier, Agnieszka Storgaard Nielsen [...]

Australian & New Zealand Journal of Psychiatry

Retricted access

Research article

First published 2021-10

A Study of Callers to a Telephone Counseling Service

Mahboubeh Dadfar, David Lester

Illness,Crisis & Loss

Retricted access

Research article

First published 2021-9

Design Heuristics For In-Crisis Users

Miriam Binman

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2020-8

A six-step brief intervention to reduce distress and increase treatment readiness in problem gamblers

Jane E Oakes, Victoria Manning, Simone N Rodda [...]

Australasian Psychiatry

Open access

Research article

First published 2020-11

Feasibility,Acceptability and Usage Patterns of a 24-Hour Mobile Phone Helpline Service for Women Discharged from a Mother-Baby Psychiatry Unit (MBU) in India

G Ragesh, Sundarnag Ganjekar, Harish Thippeswamy [...]

Indian Journal of Psychological Medicine

Open access

Review article

First published 2026-2

Availability and consumer experience of mental health crisis services in Australia

Ryan Blasic, Vinay Lakra

Australasian Psychiatry

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