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Articles (34)

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1-10 of 34 results for consumer trust in AI

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Select article: Responsible AI in Marketing: AI Booing and AI Washing Cycle of AI Mistrust

Open access

Research article

First published 2025-11-27

Responsible AI in Marketing: AI Booing and AI Washing Cycle of AI Mistrust

Selcen Ozturkcan, Ayşe Aslı Bozdağ

International Journal of Market Research

Select article: When Post Hoc Explanation Knocks: Consumer Responses to Explainable AI Recommendations

Retricted access

Research article

First published 2024-8

When Post Hoc Explanation Knocks: Consumer Responses to Explainable AI Recommendations

Changdong Chen, Allen Ding Tian, Ruochen Jiang

Journal of Interactive Marketing

Select article: When AI Becomes a Shopping Advisor: A Study on the Impact of Generative AI Review on Consumer Purchase Decision

Open access

Research article

First published 2025-7

When AI Becomes a Shopping Advisor: A Study on the Impact of Generative AI Review on Consumer Purchase Decision

Ke Lei, Yixuan Liu

Sage Open

Select article: The impact of conversational AI on consumer decision-making: A systematic review and cluster analysis

Open access

Review article

First published 2025-06

The impact of conversational AI on consumer decision-making: A systematic review and cluster analysis

David Lopez-Lopez, Marc Bara Iniesta

International Journal of Engineering Business Management

Select article: When Precision Backfires: How AI Price Presentation Shapes Perceived Price Discrimination

Retricted access

Research article

First published 2026

When Precision Backfires: How AI Price Presentation Shapes Perceived Price Discrimination

Eunji Lee, Jungkeun Kim, Chulmo Koo

Journal of Travel Research

Select article: Rationally Trust,but Emotionally? The Roles of Cognitive and Affective Trust in Laypeople's Acceptance of AI for Preventive Care Operations

Retricted access

Research article

First published 2024

Rationally Trust,but Emotionally? The Roles of Cognitive and Affective Trust in Laypeople's Acceptance of AI for Preventive Care Operations

Nakyung Kyung, Hyeokkoo Eric Kwon

Production and Operations Management

Select article: Breaking News: Examining the Impact of AI on Audience Perceptions of Journalism

Retricted access

Research article

First published 2026

Breaking News: Examining the Impact of AI on Audience Perceptions of Journalism

Ines Petrovic Garcia, Stephen D. Perry

News Research Journal

Select article: Overcoming Consumer Resistance to AI in General Health Care

Retricted access

Research article

First published 2023-5

Overcoming Consumer Resistance to AI in General Health Care

Piotr Gaczek, Rumen Pozharliev, Grzegorz Leszczyński [...]

Journal of Interactive Marketing

Select article: “It’s All Fake News!”: How Perceptions of Misinformation and Disinformation Influence News Consumption Across Traditional Media,Social Media,and AI

Open access

Research article

First published 2025-12

“It’s All Fake News!”: How Perceptions of Misinformation and Disinformation Influence News Consumption Across Traditional Media,Social Media,and AI

Muhammad Ehab Rasul, Christopher Calabrese, Yoo Jung Oh [...]

Journalism & Mass Communication Quarterly

Select article: AI-Based Financial Advice: An Ethical Discourse on AI-Based Financial Advice and Ethical Reflection Framework

Open access

Research article

First published 2025-7

AI-Based Financial Advice: An Ethical Discourse on AI-Based Financial Advice and Ethical Reflection Framework

Lisa Brüggen, Robert Gianni, Floris de Haan [...]

Journal of Public Policy & Marketing

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