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Open access

Research article

First published 2026-3

Automated Versus Human Agents: A Meta-Analysis of Customer Responses to Robots,Chatbots,and Algorithms and Their Contingencies

Katja Gelbrich, Holger Roschk, Sandra Miederer [...]

Journal of Marketing

Retricted access

Research article

First published 2025-2

Humans Vs. Service Robots as Social Actors in Persuasion Settings

Heekyung Lee, Youjae Yi

Journal of Service Research

Open access

Research article

First published 2017-2

Domo Arigato Mr. Roboto

Jenny van Doorn, Martin Mende, Stephanie M. Noble [...]

Journal of Service Research

Free access

Research article

First published 2024-1

Tools,Potential,and Pitfalls of Social Media Screening: Social Profiling in the Era of AI-Assisted Recruiting

Yeqing Kong, Huiling Ding

Journal of Business and Technical Communication

Open access

Research article

First published 2022-5

Political Attacks in 280 Characters or Less: A New Tool for the Automated Classification of Campaign Negativity on Social Media

Vladislav Petkevic, Alessandro Nai

American Politics Research

Retricted access

Research article

First published 1996-10

Automation Bias,Accountability,and Verification Behaviors

Kathleen L. Mosier, Linda J. Skitka, Mark D. Burdick [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2022-8

Nonfatal Strangulation During Domestic Violence Events in New South Wales: Prevalence and Characteristics Using Text Mining Study of Police Narratives

Mandy Wilson, Erin Spike, George Karystianis [...]

Violence Against Women

Open access

Research article

First published 2024-3

Discontentment trumps Euphoria: Interacting with European Politicians’ migration-related messages on social media

Tobias Heidenreich, Jakob-Moritz Eberl, Fabienne Lind [...]

New Media & Society

Retricted access

Research article

First published 2020-11-19

Probabilistic operation management of automated distribution networks in the presence of electric vehicles and renewable energy sources

Navid Parsa, Bahman Bahmani-Firouzi, Taher Niknam

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2016

Impact of Platform Edge Doors on Passengers’ Boarding and Alighting Time and Platform Behavior

Gonzalo de Ana Rodríguez, Sebastián Seriani, Catherine Holloway

Transportation Research Record: Journal of the Transportation Research Board

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