Abstract
Small and medium-scale enterprises (SMEs), the backbone of the global economy, face a significant risk of falling behind in the digital age of adapting to Industry 4.0 (4IR) technologies. This study presents an analytical and bibliometric review of the effects of 4IR on SMEs worldwide, based on empirical research published from 2013 to 2023. Using the analytical methodology and the Web of Science database (WoS), the review identifies and analyses 30 relevant empirical studies conducted across various regions and industries, employing VoSviewer for bibliometric analysis to shed light on the challenges and opportunities that 4IR adoption presents for SMEs. Key themes emerge, including the role of digitalisation in boosting SMEs’ productivity, competitiveness and sustainability. However, the findings reveal that while European, Asian, and American SMEs lead in technology adoption, a concerning disparity exists between developed and developing countries regarding 4IR adoption rates, with the latter facing challenges such as limited resources, inadequate infrastructure, and insufficient technical expertise. To bridge this gap, the study suggests implementing targeted support programmes, including financial incentives, skill development initiatives, and enhanced access to technologies to help SMEs in developing regions leverage 4IR technologies. The review encourages policymakers to prioritise these strategies to promote inclusive economic growth and emphasises the importance of future research in addressing knowledge gaps. Future research should focus on quantitative studies exploring the economic impact of 4IR adoption on SMEs and identifying region-specific strategies to mitigate adoption barriers, particularly in underrepresented regions such as Africa and the Middle East. By understanding the complex dynamics of SMEs’ engagement with 4IR, this research provides actionable insights for policymakers, practitioners and researchers seeking to navigate a successful digital transformation journey.
Plain Language Summary
Small and medium-sized enterprises (SMEs) are essential to the global economy, as they make up most businesses, provide jobs, and drive innovation. However, in many developing countries, SMEs face challenges in adopting advanced technologies that could improve their productivity and global competitiveness. The rise of Industry 4.0, which involves the use of technologies like automation and digital tools, offers opportunities for SMEs to overcome these challenges and grow. This study looks at how SMEs are adapting to these new technologies and the barriers they face, especially in developing countries. It finds that while SMEs in wealthier regions like Europe are benefiting from digital tools, SMEs in regions like Africa and the Middle East still struggle with issues such as financial constraints, lack of skills, and outdated infrastructure. The research suggests that to help SMEs compete globally, governments and financial institutions need to invest in education, technology, and better support for smaller businesses. The study also calls for more research to understand how SMEs can better adopt digital technologies and thrive in a rapidly changing global market.
Introduction
Since the beginning of civilisation, continuous technological improvement has been a major factor in human development. The phases of this technological progress can be traced to when mankind used simple tools to enhance the output of goods and services, from the discoveries of steam engines that used coal to the innovations of engines, innovative computer programming and machinery powered by electricity. The fourth industrial revolution (4IR) was made possible with internet facilities, which led to the digitalisation, artificial intelligence and automation of the production process using Information and Communications Technologies (ICT). Considering that the World Trade Organization classify ‘electronic commerce’ as the production, distribution, marketing, sale or delivery of goods and services by electronic means (Borchert et al., 2020; WTO, 1996). In consonant with this classification, 4IR can be classified as digital trade embedded with cross-border data using technologies (Borchert et al., 2020). This Industry 4.0 revolution has shifted the paradigm of goods and services from increased production to improved and enhanced productivity through automation, digitalisation and improved cyber-technology (Sima et al., 2020). From an international trade perspective, e-commerce, digitalisation, technological innovation and other elements of Industry 4.0 enhance industrial development, investments, and global trade volume (Borchert et al., 2020). According to the World Bank (2020), except for Africa, trade increased by 3% from 2020 to 2021 due to e-commerce, digitalisation, and technology. Africa’s total export contribution to GDP is 1%, and global trade is less than 2% (Niringiye & Tuyiragize, 2010). The 4IR can improve cost, product quality, competitive advantages, revenue, export and sustainable supply chains (Islam et al., 2022; Tandrayen-Ragoobur, 2022). Considering the enormous positive change Industry 4.0 has on international trade and industrial development, developing countries need to adopt innovation. Disparate from the previous industrial revolutions, as shown in Figure 1, the idea of I4.0, as coined (Schwab, 2015), is to create a scenario where virtual and physical manufacturing systems flexibly operate globally.

Pictorial representation of Industry 4.0.
The scope of Industry 4.0 is wider, and it entails connected smart machines, systems, 3D and 4D printing, renewable energies, gene sequencing, nanotechnology and quantum computing. The integration of these technologies and their interplay across the realms of the digital, physical and biological is what makes Industry 4.0 distinctive from the existing ones (Delera et al., 2022; Iberdrola, 2022). It is believed that the 4IR will lead to greater output of goods and services with less usage of the workforce because of the sophisticated technologies in use, more global income, better standard of living for the countries adopting it, efficient transport and communication systems, a cleaner environment that will enhance economic growth. The theoretical justification of a firm’s technological innovation decision is based on Schumpeter (1950) revolutionary work (Jayashree, Reza, Malarvizhi, Maheswari, et al., 2021). Building on this foundation, along with Technology Acceptance Model (TAM) and Digital Transformation Framework (Konopik et al., 2022; Nurqamarani et al., 2021), this study examines SMEs’ adoption of 4IR technologies. Recent studies by Yuan et al. (2021), Ganne and Lundquist (2019), Johnson (2019) and Park and Choi (2019) focus on the digitalisation of the economy and issues relating to finance. While Balog and Demidova (2021) and Sima et al. (2020) acknowledged human capital, that is, knowledge and skill acquisition, business strategy, trade, decision-making, industrial sector, institutional structure, small and medium-scale enterprises (SMEs) inclusion in the global value chain, structure of information process, country environment, R&D investment and access to financial resources are the reasons behind technological innovation within firms.
Specifically, SMEs form the backbone of the global economy, accounting for 90% of businesses, contributing a significant 60% to job creation and innovation, and approximately 55% of economic growth (Arnold, 2019). However, in the era of Industry 4.0, SMEs face unique challenges in adapting to core technologies like artificial intelligence, IoT, and big data analytics. Despite the transformative potential of these technologies in enhancing productivity and competitiveness, SMEs in most developing countries, despite their enormous contribution to the global economy, often lack the financial, technical and human resources to leverage them effectively (Begnini et al., 2023). While there are several studies on SMEs across various regions, it is worth mentioning that technology adoption related to Industry 4.0 has more pronounced effects on SMEs in African developing nations than in other regions (Ascúa, 2021). In contrast, American, Asian, and European SMEs are experiencing notable benefits from ongoing digitalisation processes, with surveys indicating that over 70% of them are leveraging digital tools effectively (Abel-Koch, 2016; Ganne & Lundquist, 2019). This digital integration enables SMEs to seamlessly incorporate international customers and suppliers into their value chains, enhancing global trade participation. Moreover, research indicates that internet usage reduces the cost of exports for SMEs, prompting increased engagement in technologically driven trade practices (Cusolito et al., 2016). Given their critical role in global trade and industrialisation, understanding how SMEs can navigate these challenges is essential to fostering inclusive economic growth.
Furthermore, with most SMEs’ knowledge of low production, adaptability and implementation, empirical studies on the effect of automation, digitalisation, and advanced technology with financial availability in improving manufacturing and services output are relatively scarce. Not only that but many of the few existing studies (Balog & Demidova, 2021; Yuan et al., 2021) also focus on the determinants and impacts on large firms or adopt macro-level analyses using cross-country and panel data instead of country-specific and firm-level data that will reveal what the fact says. In addition, existing research primarily employs qualitative approaches, leaving significant gaps in quantitative evidence on the economic impact, resulting in policy formulation that is not directly relevant to SMEs. This limits the relevance of resulting policies for SMEs. Therefore, there is a need to inculcate the not-too-large manufacturing industries with automation, digitalisation, and hyper-technology to enable more competitive advantage with global counterparts and to benefit from the manufacturing sector’s global value chain for increased trade and productivity. To achieve this feat, the changes the 4IR has brought to the small and medium-scale manufacturing and services sector require thorough analyses. This article sets the foundation for filling this research gap from an analytical literature point of view. Against the backdrop of I4.0′s transformative influence, this study endeavours to undertake a comprehensive yet-to-be-studied analytical and bibliometric review to analyse the impacts of the 4IR on SMEs across four themes such as organisational readiness and strategic orientation, adoption and implementation of technologies, impact on organisational performance and strategic implications and business context within empirical research. The primary objectives include scrutinising the barriers impeding the internationalisation endeavours of SMEs in the manufacturing and service sectors, particularly on fostering sustainable development. Moreover, the study seeks to analyse the ramifications of digitalisation and automation on SMEs while delving into the nuances of financial constraints encountered by SMEs operating in goods production versus those entrenched in service-oriented domains.
Study Aim
This study aims to conduct an analytical and bibliometric review of empirical articles on SMEs and 4IR core technologies. Using the Web of Science (WoS) database and leveraging on bibliometric tools like VoSviewer, the review seeks to identify key themes, emerging trends and critical gaps in the literature over the past decade (2013–2023). While comprehensive in scope, this review acknowledges certain boundaries. The focus on empirical articles enables evidence-based insights into real-world implementation challenges and outcomes for SMEs engaging with Industry 4.0 technologies. Also, while limiting, the selection of English Language publications ensures consistency in analysis and interpretation. The analysis encompasses several important aspects regarding geographical disparities in 4IR technology adoption, barriers to adoption and implementation and the socioeconomic impacts and policy interventions specific to SMEs. Furthermore, disparities in Industry 4.0 adoption between developed and developing countries remain underexplored, particularly regarding their root causes and potential solutions. Also, it explores existing research about SMEs’ technological readiness, organisational performance, strategic business orientation, implications, implementation, and integration into the global value chain. Importantly, the exclusive use of the WoS database is strategically justified by its distinguished position in academic research. As the oldest established scientific database, WoS maintains comprehensive coverage of high-quality, peer-reviewed journals for bibliometric analyses and literature research across multiple disciplines. According to Chadegani et al. (2013), the WoS database is renowned for its selectivity and rigorous indexing of top-tier journals, which set it apart from other databases, including Scopus, that offer comparatively partial coverage. Furthermore, the database’s robust citation analysis tools and an efficient related search function based on references enhance its effectiveness in retrieving relevant, high-quality research documents. Through this structured analysis, the study’s key purposes are twofold. First, it aims to give policymakers actionable insights to enhance SMEs’ participation in international trade and empower SMEs in developing countries to embrace I4.0 technologies before falling behind the frontrunner economies. Second, it identifies critical areas for future research, with special attention to underrepresented regions such as Africa and the Middle East. The subsequent section of this research presents the methodology, results, discussion and conclusion, which includes the study’s limitations.
Methodology
Data Collection
The analytical review adheres to the PRISMA standards, ensuring a thorough exploration of major issues within the cited articles, including description, comparison and evaluation (Gold et al., 2015). As part of this study, a bibliometric analysis was conducted to discern research trends concerning the impact of 4IR on SMEs. The analytical review was conducted from March 2024 to May 2024. The study period covers 10 years, from 2013 to 2023. The choice of the study period is underscored by when Industry 4.0 first appeared in a peer-reviewed journal in 2011 (Sima et al., 2020). Also, to strike a balance between including current research and foundational studies (2013 baseline) to offer a comprehensive historical and contemporary understanding. In alignment with the aim of the study, the sole academic database employed for this review is the Web of Science (WoS). This database contained quality and reliable journals (Hussein et al., 2019) relating to Industry 4.0 and SMEs. To get the appropriate articles, modify search such as Boolean/Phrase ‘AND’ for agreement and ‘OR’ for comparison studies was used to choose relevant journals using the following search topic and keywords: ‘4.0 SMEs’ OR ‘SMEs Fourth Industrial Revolution’ OR ‘Industry 4.0 SMEs’ OR ‘Small "And" Medium-sized Enterprises 4IR’ OR ‘4IR SMEs Manufacturing Sustainability’. After refining the search criteria, 556 relevant articles were identified. To organise and delete duplicate articles and citations, all identified articles and citations were exported/saved into the EndNote X21 software, where the duplicates were found and deleted. Review, book review, editorial material, retraction, retracted items, meeting abstract and letter were excluded. Other excluded from this study were articles not written in English language. To avoid bias selection, the initial 556 and the final 30 selected articles retrieved from the WoS database articles were categorised based on the issues raised, data used, estimation method, main findings of the authors, period of study, and gaps. They were stored in an EndNote library categorised under a newly created group set named ‘SMEs all’ and ‘SMEs empirical’ for convenient access. A separate Excel file was downloaded from the WoS, containing these articles detailed and full scientific attributes. These attributes include authorship (single or collaborative), thematic focus, keywords, research type, publisher records, affiliations and citations. This Excel file serves as a comprehensive repository of information on empirical studies on SMEs within the context of the 4IR. The final 30 journals selected were based on a collective agreement between two independent researchers using the Oxford Quality Scale approach (Nyagadza et al., 2022). Hence, Figure 2 shows the process used to select relevant review journals.
Method Used to Assess and Select Relevant Articles

Flowchart of articles selected for study.
Results and Discussion
Despite the rapidly expanding research on 4IR impact on SMEs globally, there needs to be more analytical and bibliometric reviews of empirical studies. Much of the existing research tends to lean towards theoretical and conceptual exploration (Antony et al., 2023), often citing insufficient data as a barrier to conducting empirical investigations (Stentoft et al., 2021). This research represents a pioneering analytical and bibliometric review of the intersection between 4IR and SMEs. Also, a prevalence of 4IR SME research is noted among developed regions and Asian researchers; this is attributed to the novelty of the topic and the advanced technological innovations required, which are often lacking in many developing countries, necessitating more time to measure the impacts. The results and discussion are structured into three classifications based on the aforementioned. Firstly, the analysis focuses on examining the attributes of the articles, including publication timelines, author affiliations, and geographical distribution. The second phase involves categorising the articles based on their methodologies. The predominant themes identified in the articles are explored, focusing on understanding key findings and emerging trends in conceptualisation. In the third stage, attention is given to analysing and identifying areas requiring further investigation within the SMEs and 4IR landscape.
Attributes of the Articles
The data extracted from the WoS database, as illustrated in Figure 3, reveal that the empirical journal with the topic 4IR impact on SMEs did not appear in the literature until 2019. Subsequently, it exhibited a steady increase in momentum over the following years, indicating a burgeoning research area.

Trend of the articles.
In the distribution of articles published on related concepts and impacts of the I4.0 on SMEs by countries of authors, as depicted in Figure 4, it is evident that Italy (10), Malaysia (10), South Korea (8), UK (6), USA (5), India (4) and China (4) emerge as the top contributors. The substantial publication output may stem from robust research and development (R&D) investments and targeted policies to improve industry 4.0 technological adoptions. Conversely, only one African country, South Africa, had one article focusing on 4IR/SMEs. Africa’s relatively low research output can be attributed to several factors, including the scarcity of resources such as capital needed for the implementation and highly skilled labour required for the technical know-how. Also, the absence of supportive policies to foster the adoption of technological innovations and drive development in the region contributes to this phenomenon.

Author’s affiliation by country.
In Figure 5, the geographical distribution of articles by region reveals that Asia leads with 45%, followed by Europe with 39%, North America with 8%, and South America with 7% in terms of embracing the 4IR in manufacturing production and adopting new technologies to streamline tasks in SMEs. However, the African region lagged significantly, with only 1% of the articles published focusing on 4IR and SMEs.

Percentage of articles by region (2013–2023).
In terms of discussing article publication sources and percentage of articles by research disciples, Table 1 highlights that four journals (bolded for easy identification) out of the entire selection of 30 journals published more than one article related to 4IR/SMEs in a particular journal outlet, while 26 journals published single articles on the subject. Notably, the analysis of this Table shows that approximately 73.3% of the publications focus on management, business, economics, and social sciences disciplines. In contrast, around 26.7% of the articles concentrate on other disciplines, such as science and engineering technology. Hence, the success of 4IR/SMEs requires a multidisciplinary approach to achieve the desired results.
Articles by Publication Source.
The keywords frequency and co-occurrence analysis using VoSviewer software (https://www.vosviewer.com/) revealed thematic visual relationships within the 30 articles on SMEs and Industry 4.0 core technologies based on terms extracted from the WoS database. As seen in Figure 6, keywords such as information technology, digital transformation, innovation, management, performance, research and development, firm performance, absorptive capacity, and market orientation take prominence in the search engine for studies related to SMEs and 4IR. According to Akhavan et al. (2016), the keywords used by authors determine the number of times the article is cited. Also, it shows the trend in research and makes the articles more searchable and popular.

Articles keywords frequency (2013–2023).
The themed articles were arranged according to their corresponding number of citations from WoS, other databases and the number of pages. From Table 2, three articles representing 10% have 50 and above citations; the rest of the 27 (90%) articles received lower than 50 citations. The factor responsible for the huge variation in citations is that researchers check the number of pages before reading an article. This page number determines whether a researcher may feel inclined to read the article. The conventional wisdom is that a lengthy article will offer more information and valuable insights that may be useful to the researchers. However, accessibility considerations, such as the length and complexity of an article, may affect the engagement of some researchers, including those with disabilities (Ahmed et al., 2016). Also, factors such as the rigour of the research methodology adopted, publication outlets credibility, cited references strength, keywords relevance, the number of authors and the value of collaborative research, and global reach of the publications determine whether an article will receive more citations or otherwise.
Sub-Themes of Industry 4.0 Impact on SMEs, Citations and Usage Count (2013-2023; N = 30).
Themes
The empirical articles published in WoS between 2013 (baseline) and 2023 were analysed based on the four thematic areas highlighted in Table 2. However, upon closer examination, it became apparent that many existing studies on SMEs primarily focused on the definition of 4IR, assessing the firms’ readiness to adopt Industry 4.0 and examining firm management and entrepreneurial perspectives. These studies often utilised models to infer operational patterns, business performance, product development and the effectiveness of government policies in fostering innovation development. Despite initially accessing 556 publications from WoS, only 30 studies employed empirical estimation techniques that addressed the research objectives. This highlights a significant gap between the intended focus of the research and the actual empirical evidence provided in the literature. The limited number of articles identified in the study can be justified by the extant literature on the theoretical and conceptual aspects of 4IR effects on SMEs. This imbalance is primarily attributed to the scarcity of empirical methodologies and readily available open data in this field (Hwang & Kim, 2021). As such, while theoretical and conceptual discussions abound, empirical studies are relatively sparse, leading to a gap in the literature this research intends to address. Hence, in Tables 3 to 6, the articles were categorised based on the aims, data, methods of estimation, and main findings, as well as recommendations. This categorisation maintains a clear distinction between the themes while emphasising different aspects of Industry 4.0 empirical study based on the objectives and perspectives of the analysis.
Theme: Organisational Readiness and Strategic Orientation for Industry 4.0.
Theme: Adoption and Implementation of Industry 4.0 Technologies.
Theme: Impact of Industry 4.0 on Organisational Performance.
Theme: Strategic Implications and Business Context of Industry 4.0.
In Table 3, the eight articles explore various aspects related to SMEs’ readiness and strategic orientation for implementing I4.0 technologies. They explore factors influencing I4.0 technology adoption, such as open innovation practices, lean 4.0 integration, competence centres’ roles and digitalisation barriers. The studies employ diverse research methodologies, including surveys, interviews and qualitative analysis, to examine the adoption experiences of SMEs in Italy, Vietnam, Brazil, Argentina, and India. The findings highlight the importance of technological competencies, environmental characteristics, CEO perceptions and cultural aspects in driving SMEs’ adoption of I4.0 technologies. Importantly, the articles underscore the challenges SMEs face, such as knowledge gaps, infrastructure deficiencies, human resource shortages, and resistance to change, while emphasising the advantages of adopting I4.0, including improved efficiency, product development, cost minimisation, market expansion, and increased competitiveness.
The articles in Table 4 explore the adoption and implementation of Industry 4.0 technologies among SMEs in diverse countries, including Korea, Denmark, Slovenia, Iran, Malaysia, Zimbabwe and China. The research methodologies employed include surveys, questionnaires and regression analysis. These studies investigate the factors influencing the adoption of core I4.0 technologies, such as big data, artificial intelligence, 3D printing, Internet of Things (IoT), robotics, cloud computing and blockchain. The findings highlight several positive outcomes associated with I4.0 adoption for SMEs. These include increased productivity, competitiveness, innovation, export activities and supply chain resilience. Also, the studies identify various drivers and barriers affecting SMEs’ readiness for I4.0 adoption. Drivers include positive managerial perceptions, perceived advantages, compatibility with existing systems, organisational preparedness, strong top management support and favourable technical and environmental factors. By and large, these articles contribute significantly to the understanding of the opportunities and challenges surrounding I4.0 adoption and implementation for SMEs in different industrial contexts.
The seven articles in Table 5 explore the effect of Industry 4.0 innovations on organisational performance, mainly focusing on sustainability objectives, such as circular economy (CE), applications, Triple Bottom Line (TBL) sustainability and credit risk management among SMEs. Factors such as innovation characteristics, top management commitment, IT infrastructure, paradoxical leadership, strategic flexibility, competent human capital and organisational ambidexterity concerning I4.0 adoption and its impact on sustainable performance were examined. The empirical methodologies utilised are surveys, SEM, ordinary least squares and linear model analysis, using data from SMEs in Malaysia, Palestine, China, and various European states. The findings highlight the significance of three key factors for SMEs: strategic orientations, organisational readiness for Industry 4.0 (I4.0), and effective utilisation of I4.0 technologies. These factors contribute to improvements in both sustainable performance and credit risk management efficacy.
The analysis of six articles in Table 6 unveils the multifaceted nature of I4.0 adoption for SMEs in diverse business settings. These studies move beyond the technology itself, delving into the strategic implications for smaller enterprises. A critical theme is the need for practical risk assessment alongside seamless technology integration. While I4.0 promises efficiency gains, understanding and mitigating potential risks is crucial. Using diverse methodologies, including online surveys, analysis of firms’ data, questionnaires, interviews and secondary data analysis. The investigation covers different geographical contexts, such as India, Korea, Hungary, Italy and Spain. The research emphasises the importance of equipping workforces with the necessary skills to navigate I4.0 through knowledge-sharing and development initiatives. Furthermore, the studies explore I4.0’s potential to support sustainable manufacturing practices through resource efficiency, aligning with circular economy principles. External support systems like research and transfer institutes (RTIs) are highlighted as valuable resources for SMEs, bridging knowledge gaps and providing necessary tools. The interplay between knowledge-intensive business services (KIBS) and regional manufacturing productivity is also explored, suggesting I4.0 can catalyse regional economic development. In conclusion, these studies offer a comprehensive perspective on I4.0 complexities for SMEs. Policymakers, practitioners and researchers can develop informed approaches to navigate successful I4.0 adoption and integration for a broader range of SMEs and regional contexts by considering the strategic implications, challenges, and opportunities.
Future Research Directions for SMEs
The future research directions offer a comprehensive framework for advancing the understanding of organisational readiness and strategic orientation for I4.0 adoption, as outlined in Table 3. These directions encompass various dimensions, including geographical considerations, demographic influences, technological evolution and policy effectiveness. Expanding research beyond regional boundaries, as suggested by Petruzzelli et al. (2022) and Denicolai et al. (2021), holds promise for gaining insights into how contextual factors shape I4.0 adoption dynamics. In addition, investigating the impact of demographic characteristics, as emphasised by Le et al. (2023), can provide nuanced perspectives on adoption patterns across diverse organisational settings. The evolution of Competence Centres (CCs) into European Digital Innovation Hubs, longitudinal studies on CC-SMEs interactions and exploring external actors’ roles, as proposed by Ietto et al. (2022), offer avenues for understanding the ecosystem surrounding I4.0 implementation. Fiorini et al. (2023) underscore the significance of exploring variations in firm behaviours within Industrial Districts (IDs) and evaluating the effectiveness of policy interventions in promoting collective I4.0 implementation. Employing longitudinal methodologies and comparative analyses, as advocated by Begnini et al. (2023), can illuminate the temporal and contextual dynamics influencing I4.0 adoption. Ascúa (2021) highlights the importance of studying the implications of new digital technologies on organisational practices and market dynamics, suggesting a holistic approach to understanding the transformative impact of I4.0. Furthermore, empirical studies on readiness in different manufacturing SMEs and service industries, as emphasised by Qureshi et al. (2023), are essential for capturing sector-specific challenges and opportunities in I4.0 adoption. These future research directions offer a roadmap for advancing scholarly inquiry into organisational readiness and strategic orientation for I4.0 adoption, contributing to informed decision-making and policy formulation in the rapidly evolving digital landscape.
The future research direction collectively highlights several critical areas for further investigation on theme (Table 4) Industry 4.0 (I4.0) adoption and implementation. Firstly, there is a pressing need for broader and more inclusive studies that transcend single respondents and narrow geographic focus, as emphasised by Naglič et al. (2020). This would enhance the generalisability of findings and enable international comparisons, thereby enriching the understanding of technology adoption dynamics across diverse contexts. Building on this foundation, Hwang and Kim (2021) stress the importance of considering contextual factors such as organisational culture, human capital, and policy effectiveness in assessing the long-term impacts of technology adoption on SMEs’ productivity. Such comprehensive analyses are essential for identifying the nuanced drivers and barriers to adoption and informing targeted policy interventions. Moreover, Stentoft et al. (2021) advocate for comparative research to explore differences in technology adoption practices across firms and nations. Such research can provide valuable insights for policymakers and industry stakeholders seeking to promote the adoption of I4.0 technologies. In parallel, Ko et al. (2020) highlight the need for tailored policies and strategies to address the unique challenges SMEs face in implementing smart factory technologies. This includes overcoming barriers to adoption and creating a supportive environment conducive to technological innovation and growth. The insights from Chung et al. (2022) highlight the importance of future research on enhancing support for SMEs in adopting smart technologies. This suggests a need for studies investigating specific strategies and policies facilitating technology adoption, especially within the evolving global supply chain landscape. Additionally, exploring emerging technology utilisation across diverse sectors and extending research beyond Korea can offer broader insights and identify productivity enhancement opportunities. Furthermore, Munongo and Pooe (2022) underscore the importance of collaborative efforts involving various stakeholders to facilitate technology adoption among SMEs. In addition, Shahzad et al. (2023) advocate for research to inform policy frameworks and support business ecosystems, particularly in emerging economies like Malaysia. Such initiatives are crucial for creating an enabling environment that fosters innovation and technology adoption across industries. Future research should focus on developing a maturity model for assessing SMEs’ readiness for smart manufacturing, utilising strategic planning techniques and longitudinal case studies. Expanding the research model beyond Iranian and Malaysian SMEs to include diverse business contexts is essential. Conducting in-depth case studies and analytical modelling techniques can further enrich the understanding of manufacturing digitalisation and inform strategies for enhancing SMIDT adoption among SMEs globally (Ghobakhloo & Ching, 2019). Lastly, Liu and Cao (2022) propose investigating the mechanisms underlying collaborative robot adoption’s effects on SMEs performance and competitiveness. Addressing these directions collectively can advance I4.0 adoption knowledge and inform strategies across industries and contexts. Therefore, addressing these research directions collectively can contribute to advancing knowledge and informing strategies for successfully adopting and implementing Industry 4.0 technologies across various contexts and industries.
In Table 5, theme: the impact of Industry 4.0 on organisational performance, Jayashree, Reza, Malarvizhi, Maheswari, et al. (2021) study needs to address potential challenges or barriers for SMEs in implementing Industry 4.0 technologies. Similarly, Jayashree, Reza, Malarvizhi, and Mohiuddin (2021) focus on Malaysian manufacturing SMEs, neglecting broader industry or regional perspectives. They also advocate for exploring alternative data collection methods beyond questionnaire-based surveys. To address these limitations, Findik et al. (2023) propose utilising longitudinal data or multiple surveys to observe dynamic interactions between Industry 4.0 technologies and Corporate Environmental (CE) practices over time. They suggest employing comprehensive methodologies, using alternative data collection methods beyond traditional questionnaire-based surveys and conducting comparative analyses across different regions and industries to identify variations in technology adoption and its impact on CE practices among SMEs. Furthermore, Hossain et al. (2023) and Ed-Dafali et al. (2023) studies highlight the importance of investigating moderating factors influencing the relationship between technology adoption, organisational capabilities and sustainability outcomes in SMEs. Future research should explore how factors such as strategic flexibility and orientations impact the effectiveness of Industry 4.0 initiatives in SMEs. Dwikat et al. (2023) emphasise the need to explore additional factors affecting the sustainable performance of SMEs, particularly in Palestine. Lastly Lu et al. (2022) suggest delving deeper into understanding how Industry 4.0 technologies influence credit risk assessment and management for SMEs. This could involve studies that evaluate the assessment and optimisation algorithms within credit risk prediction frameworks, identifying best practices for leveraging Industry 4.0 technologies in financial management processes. Future research on this theme should delve deeper into these considerations to unlock the full potential of Industry 4.0 for SMEs.
In the strategic implications and business context of I4.0, Tamvada et al. (2022) highlight the limitation of sample size in understanding the hindrances to I4.0 implementation in India. They suggest further investigation to examine the evolving impact on SMEs as they progress in adopting I4.0 technologies. Csizmadia et al. (2023) emphasise the need to identify specific I4.0 technologies that facilitate knowledge sharing in SMEs and explore their implications for the human workforce. Future research should investigate the dynamics between technology adoption and workforce management within the I4.0 framework. Furthermore, Chung and Kim (2022) advocate for further exploration of the diversity among sectors and firms within the service industry. They suggest employing panel data analysis to understand better how individual technological choices contribute to understanding the 4IR at the firm level. Neri et al. (2023) also stress the importance of expanding sample sizes and conducting empirical analyses in different contexts to study the relationships between digital technologies and circular economy practices. This includes examining variations within and outside Italy to understand the broader implications of digitalisation on sustainability. Also, Vaillant et al. (2021) suggest further research to explore additional dimensions of KIBS heterogeneity and their implications for regional development. Understanding KIBS’s diverse roles and impacts on regional economies can help validate and extend existing findings. Hervas-Oliver (2022) suggests exploring digitisation efforts in diverse contexts and technologies to enhance ID functionality and digitisation approaches within and outside Italy. This broader perspective can provide valuable insights into the factors influencing successful digitisation initiatives. By addressing these research directions collectively, future studies can advance knowledge and inform strategies for leveraging Industry 4.0 technologies in diverse business contexts.
Conclusion
This comprehensive analytical and bibliometric review sheds light on the evolving research landscape concerning the effect of Industry 4.0 core technologies on SMEs. The analysis indicates that Industry 4.0 can transform productivity, competitiveness and sustainability, especially in global trade and industrialisation. Meanwhile, SMEs and family businesses in Europe, Asia, and the Americas are leading the adoption of core 4IR technologies. However, challenges hinder SMEs’ full adoption and utilisation in developing countries, particularly in Africa and the Middle East. The study identifies that Industry 4.0 raises concerns about unemployment, particularly among low-skill/ low-pay workers, as well as income inequality, with a widening gap between high-skill labour wages and low-skill wages (Beier et al., 2022). Other challenges include high consumer expectations, reluctance among conservative SMEs to adopt new technologies due to the high financial cost, and cybersecurity threats affecting national and international security (Delera et al., 2022; Schwab, 2015; Zervoudi, 2020). To avert the challenges, the study recommends that the government encourage human capital development through higher education, R&D investment, and relevant skill acquisition aligned with Industry 4.0. In addition, financial institutions should be strengthened to support SMEs and enable the affordability of new technologies. Further, the government can use strategic taxation policies to curtail income inequality by taxing the high-skill income earners more and the low-skills-low-wage workers less. The study emphasises the urgency for SMEs to embrace Industry 4.0 technologies to remain competitive in the global market and boost their output. These findings offer valuable insights for further research exploring the intersection of SMEs and Industry 4.0, emphasising the importance of addressing the challenges outlined to enable equitable and sustainable 4IR adoption.
Limitations and Future Research Directions
While striving for comprehensiveness, this review acknowledges certain limitations. The study’s scope was confined to English language empirical studies, excluding conceptual and theoretical perspectives to maintain a clear focus. The analysis relied exclusively on 30 selected empirical studies published in journals indexed in the WoS between 2013 and 2023. Although WoS provides access to a wide array of scholarly articles, reliance on a single database may have limited the breadth of the review by omitting studies indexed elsewhere, potentially constraining the generalisability of the findings. Despite these limitations, the study identifies promising avenues for future quantitative research beyond those outlined in section 3.3. First, econometric analyses could assess Industry 4.0′s economic impacts on SMEs by measuring productivity gains, revenue growth, and cost efficiencies, providing robust evidence of the benefits of technology adoption. Second, regional comparative studies employing panel data analysis could examine adoption rate disparities between developed and developing countries to show how regional contexts influence digital technology implementation. Third, policy impact studies using difference-in-differences analysis could evaluate government intervention effectiveness in fostering digital transformation. Lastly, sector-specific analyses could investigate the adoption of 4IR technologies across different industries, informing tailored strategies for successful integration. These research directions complement the study’s qualitative insights and contribute to a more comprehensive understanding of SMEs’ engagement with Industry 4.0. Future research incorporating multiple reliable databases and diverse methodological approaches could address current limitations while enriching the global understanding of Industry 4.0’s impact on SMEs.
Footnotes
Ethical Considerations
This paper relies on secondary data analysis, eliminating the need for ethical consent as no human or animal interaction is involved in data collection for this specific study.
Funding
The author received no financial support for the research, authorship, and/or publication of this article.
Declaration of Conflicting Interests
The author declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Data Availability Statement
Data sharing not applicable to this article as no datasets were generated or analysed during the current study.
