Abstract
Background
Chronic cough is a frequent reason for seeking consultation with primary care providers. The recent widespread adoption of virtual care offers a promising alternative that can be used to optimize the assessment and management of this condition. The objective of this review was to map and identify the strategies used to assess and/or manage chronic cough virtually, and to explore their impact on cough severity and patient satisfaction with virtual care.
Methods
A scoping review was conducted in MEDLINE, EMBASE, and CINAHL in May 2023. Research questions were defined based on the Population, Concept, Context mnemonic, and literature search was conducted using a three-step approach. Study selection involved the steps of identification, screening, eligibility, and inclusion. A descriptive synthesis was performed, and quantitative variables were presented as absolute and relative frequencies.
Results
A total of 4953 studies were identified and seven met the inclusion criteria. The following mHealth and telehealth strategies were identified: diagnostic website, specialized online clinic, online speech language therapy, and remote follow-up to assess the effectiveness of in-person interventions. Results indicated that these virtual strategies can be useful to assess chronic cough, treat, and track chronic cough symptoms. Overall, patients were satisfied with the approaches.
Conclusion
Although literature is scarce, evidence suggests that virtual strategies for the assessment and management of chronic cough may be effective and are well-received by patients. However, further research is needed to identify the type and characteristics of virtual approaches leading to optimize and facilitate the care of patients with this condition. This will also help develop a strong body of evidence to support their incorporation into guidelines and clinical practice.
Background
Chronic cough in adults is characterized as a cough lasting for at least 8 weeks. 1 Estimates indicate that chronic cough affects approximately 10% of the adult population worldwide, and it is a frequent motive for seeking consultation in primary care settings.2,3 Clinical uncertainty regarding the etiology of cough may result in symptom-focused care as the last resource rather than the diagnosis or management of the underlying cause.1,4 Various contributing factors have been associated with chronic cough, including gastroesophageal reflux disease, cough variant asthma, rhinosinusitis associated with postnasal drip syndrome, chronic bronchitis, and smoking.5,6 However, chronic cough may also be idiopathic. 6 It often remains unexplained and unresponsive even with extensive studies and therapeutic trials; thus, impacting physical health and severely disrupting social interactions, daily functioning, and quality of life.7,8
Healthcare delivery has changed since March 2020. As a result, virtual care strategies emerged and/or expanded worldwide to mainly support the social distancing. 9 With the acceleration of technological advancements, the concepts of mHealth10–12 and telehealth11,13 were also strengthened to ensure and optimize patient care. Virtual care has several definitions.14–16 The Canadian Medical Association's Virtual Care Task Force defines it as “any interaction between patients and/or members of their circle of care, occurring remotely, using any forms of communication or information technologies, with the aim of facilitating or maximizing the quality and effectiveness of patient care.” 17 Existing positive evidence regarding the use of virtual care during the COVID-19 pandemic led to increased interest in the development of virtual programs and resources for the assessment and management of chronic health conditions.11–13
In chronic cough, the benefits of virtual care may extend to patients (disease monitoring and control) 18 and providers (improved clinical efficiency). 8 Virtual care may be convenient, safe, time- and cost-efficient19,20; however, literature is still scarce about how cough can be effectively assessed and monitored online and which types of virtual care approaches are used for assessing and managing chronic cough. A similar concern was raised by the NEUROCOUGH international Delphi study, 21 which recently highlighted the need for virtual digital clinics to improve the care and management of chronic cough in more healthcare facilities and sparsely populated, low- and middle-income, and small countries. In this sense, it is essential to identify effective evidence-based approaches to assess and manage this condition and use them to inform clinical practice by developing robust clinical guidelines. 1
Considering the growing landscape of virtual care, the burden of chronic cough, and the scarcity of data on virtual care for this population, this review aimed to map and identify the available evidence on virtual approaches used to assess and/or manage chronic cough. Secondarily, we explored the impacts of these approaches on cough severity and patient satisfaction with virtual care.
Methods
Study type
This scoping review was conducted according to the JBI Manual for Evidence Synthesis 22 and reported following the Preferred Reporting Items for Systematic Reviews and Meta-analyses—Extension for scoping reviews checklist. 23 Research ethics committee approval was unnecessary since data were collected in electronic databases and the study did not involve stakeholders.
Definition of research questions and inclusion criteria
For this study, chronic cough was defined as a cough that lasted longer than 8 weeks. 24 Also, as there is no widely accepted definition of virtual care, 14 we considered it to be any health-related information or healthcare service provided using information telecommunications and internet-based technologies when the healthcare provider and patient are separated by distance.25–28 In this sense, telehealth and mHealth were types of virtual approaches; the former encompassed information and communication technologies used for virtual patient care and education (e.g. videoconferencing and telephone interviews or consulting), 11 whereas mHealth was defined as electronic services accessed via mobile devices (including applications and platforms to diagnose, assess, manage, or monitor chronic cough severity). 10
The research questions were defined based on the Population, Concept, Context mnemonic: P, individuals with chronic cough; C, virtual approaches to assess and/or manage chronic cough; and C, non-medical settings. The following research questions were defined: (i) what virtual approaches are available for assessing and/or managing chronic cough? and (ii) what are the impacts of virtual approaches on chronic cough severity and patient satisfaction with the intervention?
We included full-text research articles (experience reports, case reports, observational, or intervention studies), research letters, short communications, and conference abstracts involving humans aged >18 years; with a quantitative, qualitative, or mixed design; available in the English language; published in peer-reviewed journals; using virtual interactions, approaches, interventions, or programs for assessing and/or managing chronic cough, including chronic refractory cough; and describing the impacts of virtual strategies on chronic cough severity and/or patient satisfaction. No time filter was applied. Studies on cough related to a specific diagnosis (e.g. asthma, chronic obstructive pulmonary disease, and bronchiectasis), duplicates, literature reviews, protocols, and editorials were excluded.
Search strategy, study selection, and extraction of evidence
The search was conducted on May 1 and 2, 2023, using a three-stage approach: consultation with an experienced health sciences librarian to create the search strategy, subject headings, and keywords, which were further refined through team discussion (Appendix 1); search in MEDLINE, EMBASE, and CINAHL electronic databases from inception to April 2023; and manual search in the reference lists of the selected publications to retrieve additional studies not found in the initial search.
Study selection involved the steps of identification, screening, eligibility, and inclusion. 29 After duplicate removal using Covidence (www.covidence.org), the titles and abstracts of the identified studies were independently screened by two reviewers (AP and SK), followed by the evaluation of eligibility criteria. A third reviewer (DSR) was consulted if consensus was not reached, and disagreements were resolved through discussion. The following relevant information were extracted independently by two reviewers (AP and SK) using a form based on the JBI Manual for Evidence Synthesis 22 : type of material (research article, research letter, short communication, or conference abstract); journal; type of virtual approach (mHealth or telehealth); name of the first author; year and country of publication; study aims; study design; population characteristics, including number of participants, condition, age, and sex; description of the intervention, program, or approach; outcomes related to cough; and results of chronic cough outcomes and patient satisfaction with the intervention.
Analysis and presentation of results
A descriptive synthesis was performed (qualitative analysis), while quantitative variables (year of publication, number of participants, age, and outcomes related to chronic cough and satisfaction with the program) were presented as absolute and relative frequencies. Results and the narrative synthesis were presented in tables and text according to (a) virtual approaches to assess and manage chronic cough, (b) chronic cough severity, and (c) patient satisfaction.
Results
The search identified 4953 publications. After the removal of 170 duplicates, 4783 studies were retrieved for screening and 55 were assessed for eligibility. Figure 1 presents the reasons for exclusion in all phases of the study. Four studies were included after the eligibility phase, while three publications were added after citation searching.8,30–35

PRISMA flowchart diagram.
Characteristics of included studies
Seven publications describing the use of a virtual intervention or approach for the assessment and/or management of chronic cough were identified8,30–35: four research articles, two conference abstracts, and one research letter (Table 1). The studies were completed in the United States (4) and the United Kingdom (3) and were published between 2009 and 2022. In terms of study design, four were prospective cohort studies,30–33 one was a retrospective cohort review, 34 and two were retrospective cohort reviews with additional follow-up.8,35 Only the study of Dettmar et al. 30 used mHealth as virtual approach, whereas the other included studies used telehealth. The number of participants involved ranged between 11 and 8546. All studies were conducted on adult patients, except in Lillie et al. where population age was not specified. 31
Summary of the studies.
N/R: not reported; BCST: Behavioral Cough Speech Therapy; MDCCC: Multidisciplinary Chronic Cough Clinic.
Virtual assessment
Five studies performed assessments using telehealth.8,30,32,33,35 In one study, 8 providers from numerous medical specialties assessed patients via synchronous telehealth visits, while another study assessed the quality of life, cough severity, and self-belief in controlling symptoms at weeks 1, 4, and 10 of a virtual speech and language therapy group program. 32 Two studies used telehealth to remotely assess the responses to in-person behavioral speech therapy33,35 provided by a speech-language pathologist. The platforms used for the follow-up of patients included mail, telephone, text, e-mail, and online links.33,35 Patients completed the Leicester Cough Questionnaire via a remote platform pre- and post-treatment.33,35 In one study, a follow-up interview regarding treatment adherence and self-reported cough improvement was conducted by telephone at least 6 months after treatment. 35
Only one study aimed to diagnose the underlying cause of chronic cough and support its management accordingly using mHealth. 30 Authors used an internet-based diagnostic questionnaire for adults with chronic cough. Based on answers of respondents, a diagnostic algorithm differentiated between the three most common causes of chronic cough (reflux, asthma, and rhinitis). Once this diagnosis was made, a letter including information about the diagnosis and the recommended treatment was generated for the respondent to take to their general practitioner. 30
Virtual management
Four studies used telehealth to virtually manage chronic cough.8,31,32,34 One study developed a virtual multidisciplinary clinic to manage the cause of refractory chronic cough, 8 in which an individualized clinical plan was created following the initial visit. Three studies focused on remote speech therapy interventions for treating refractory chronic cough.31,32,34 At least one speech-language pathologist or therapist delivered the intervention using a videoconferencing application (Zoom™, Skype™, or Microsoft Teams™).31,32,34 The speech therapy provided included behavioral cough speech therapy and general speech-language therapy.31,32,34 One study delivered the intervention in group sessions of three to eight patients. 32 Another study also included patients with vocal cord dysfunction, and results regarding symptom improvement were presented separately for the two conditions examined. 31
Chronic cough severity
Two studies8,30 examined the underlying causes of chronic cough, and the suggested diagnoses included gastroesophageal reflux disease, asthma, rhinitis, cough hypersensitivity syndrome, interstitial lung disease, chronic eosinophilic pneumonia, and unrecognized ACE-I use. The most prevalent diagnosis was gastroesophageal reflux disease, with just under half of the patient population being affected in both studies.
Remote speech therapy interventions were associated with significant improvements in cough severity and self-belief in controlling symptoms.31,32,34 Cough severity was assessed using the Leicester Cough Questionnaire,31–33,35 the Cough Severity Index,8,34 a visual analog scale, 32 or a Likert scale from 0 to 10. 30 Of these, the Leicester Cough Questionnaire and the Cough Severity Index are valid and reliable measures, containing questions that quantify the severity of cough by examining the impact on quality of life.36,37 Self-belief in controlling cough symptoms was also assessed using a visual analog scale. 32 Reduction in cough severity and self-reported cough improvement following in-person interventions were identified using online tools.33,35 Self-reported cough improvement was also assessed in follow-up surveys.35,37 These data indicate that virtual strategies may positively impact the assessment, management, and follow-up of patients with chronic cough severity.
Patient satisfaction
Four studies directly examined satisfaction with the virtual intervention or program used. In general, patients were satisfied8,30–32 with the virtual platforms accessed and found the interventions helpful.8,30,31 Participants also reported high comfort levels in seeing providers via telemedicine and would recommend virtual treatment options to others. 8 For remote speech therapy delivered in group sessions, participants valued meeting others living with chronic cough and felt less alone. 32 Last, participants self-reported good compliance and adherence to in-person behavioral speech therapy during remote follow-ups.35,37
Discussion
Literature is scarce regarding the virtual interventions or approaches used to assess and/or manage chronic cough and their impacts on chronic cough severity and patient satisfaction. The virtual strategies identified in this review included diagnostic websites, specialized online clinics, online speech-language therapy, and remote follow-up to assess the effectiveness of in-person interventions.8,30–35 Results indicated that these virtual strategies were well-received by patients and could be useful in assessing the causes of chronic cough, tracking, and treating chronic cough symptoms.
The COVID-19 pandemic highlighted the utility of virtual services as additive or substitute for in-person care. 38 During the various waves of the pandemic, emphasis was placed on telehealth, particularly remote assessment and treatment of COVID-19 and, subsequently, other health conditions, to greatly reduce close contact and the risk of infection. 39 Now that the healthcare system has adjusted somewhat to normal, there is the potential to shift the focus of eHealth services from acute to chronic conditions and use them where care can be improved based on some of the advantages of indirect patient care. Indeed, the recent expansion of virtual care as a result of the COVID-19 pandemic is highlighted by the fact that five out of the seven studies identified in this review were published after 2021, demonstrating the growing interest and the need for more robust knowledge about the virtual assessment and management of chronic cough. Virtual interventions and services for individuals with chronic conditions can be a cost-effective and efficient way of maintaining and improving quality of life, enhancing personalized care, and reducing hospitalizations. 40 Since people with chronic conditions, including chronic cough, are great users of healthcare services, virtual care may also improve the efficiency of healthcare delivery.40,41
The findings of the present study align with evidence from previous research that examined the feasibility of telemonitoring patients with chronic cough due to underlying lung conditions, such as chronic obstructive pulmonary disease and asthma, via mobile applications and platforms.42,43 Results indicated that these mHealth systems were useful for tracking symptom changes and improving patient care. However, it was also suggested that low compliance with completing the daily questionnaires could delay in detecting symptom exacerbation and subsequent management. Therefore, the authors suggested using simple and short questionnaires to limit the burden on patients. 42
The virtual assessment, management, and follow-up of chronic cough is a potential addition to the healthcare system. 33 There is a consensus that virtual strategies can be used to enhance convenience, efficiency, and continuity of care.11,44 Giving patients with chronic cough the option to access virtual healthcare services may reduce costs and treatment attrition and improve visit attendance. 34 Not only the diagnosis and management of chronic cough30,34 but also the availability and clinical efficiency of chronic cough providers may be improved using virtual strategies. 8 The multidisciplinary virtual care reported by Kuruvilla et al. 8 allowed patients to see up to five providers simultaneously, whereas Looper et al. 32 conducted a virtual cough therapy group with three to eight patients, both in line with the need for digital clinics raised by the NEUROCOUGH Clinical Research Collaboration. 21 The high satisfaction of patients with the virtual interventions and the growing development of technology could also favor the implementation of this goal. Although out of the scope of this review, lessons from experiences related to developing and applying information and communication technologies in other chronic respiratory diseases could help enhance the adoption, delivery, and monitoring of care for patients with chronic cough.45–49 Evidence also showed that mHealth might benefit chronic disease management and control. 50 Despite this, virtual care has some limitations to consider. Potential issues include technical difficulties, security breaches, variations in regulations depending on the region, limitations with performing examinations, ease of use by healthcare providers and patients, and the cost of implementation.11,51 In this sense, sufficient planning and resource allocation are solutions that can be used to minimize the scope of these problems. 11
Mapping and identifying the existing evidence on the assessment and management of chronic cough are the first step for identifying gaps; raising the awareness of patients, providers, and the scientific community; enhancing knowledge; and increasing the interest in developing clinical practice guidelines that consider virtual care strategies for patients with chronic cough. Despite the limited literature available, the results of the present study suggest that virtual assessment and management strategies for chronic cough are valuable tools that can be used to improve patient care. Therefore, healthcare providers, along with policy and decision-makers should be aware of the potential benefits and support them. Considering the growing landscape of telehealth, future studies are needed to identify the types and characteristics of virtual approaches, their feasibility, and effectiveness in optimizing and facilitating the care of patients with chronic cough. Specific scales for assessing chronic cough severity52,53 and evidence regarding whether virtual approaches are equivalent or more clinically effective than usual health in these patients are also needed. 54
Limitations and strengths
There is limited evidence regarding the type and impact of virtual interventions in the assessment and management of patients with chronic cough. Few publications were identified, and two abstracts that did not have the full text available were included in this review. Gray literature and other databases (LILACS and Scielo) were not included. Despite these limitations, the results of this study contribute to bridging a significant knowledge gap regarding the current virtual strategies used to assess and/or manage chronic cough and their effect.
Conclusion
Although the literature is scarce, evidence suggests that virtual strategies can be valuable alternatives to optimize and facilitate the care of patients with chronic cough, and they are well-received by patients. However, more research is needed to develop a strong body of evidence supporting their incorporation into guidelines and clinical practice.
Supplemental Material
sj-docx-1-dhj-10.1177_20552076241239239 - Supplemental material for Virtual assessment and management of chronic cough: A scoping review
Supplemental material, sj-docx-1-dhj-10.1177_20552076241239239 for Virtual assessment and management of chronic cough: A scoping review by Alexa Pommer, Antonio Sarmento, Alexander Singer, Hal Loewen, Rodrigo Torres-Castro and Diana C Sanchez-Ramirez in DIGITAL HEALTH
Supplemental Material
sj-docx-2-dhj-10.1177_20552076241239239 - Supplemental material for Virtual assessment and management of chronic cough: A scoping review
Supplemental material, sj-docx-2-dhj-10.1177_20552076241239239 for Virtual assessment and management of chronic cough: A scoping review by Alexa Pommer, Antonio Sarmento, Alexander Singer, Hal Loewen, Rodrigo Torres-Castro and Diana C Sanchez-Ramirez in DIGITAL HEALTH
Footnotes
Acknowledgement
The authors would like to thank Sadaf Kheyrodin (SK) for her work with the literature screening.
Author contributions
Conceptualization, DS-R and AS; methodology, DS-R and HL; software, HL; validation, AP, HL, and DS-R; formal analysis, investigation, data curation and interpretation, AP, AS, RT-C, AS, and DS-R; writing—original draft preparation, AP, AS, and DS-R; writing—review and editing, AP, AS, HL, AS, RT-C, and DS-R; supervision and administration, DS-R. All authors have read and agreed to the published version of the manuscript. The article processing charges for this article are supported by the University of Manitoba, College of Rehabilitation Sciences.
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Ethical approval
Not required.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research received no external funding. Alexa Pommer received University of Manitoba Undergraduate Research Award (URA) during the conduct of the study.
Guarantor
DSR.
Research ethics and patient consent
Not applicable due to the nature of the study.
Supplemental material
Supplemental material for this article is available online.
References
Supplementary Material
Please find the following supplemental material available below.
For Open Access articles published under a Creative Commons License, all supplemental material carries the same license as the article it is associated with.
For non-Open Access articles published, all supplemental material carries a non-exclusive license, and permission requests for re-use of supplemental material or any part of supplemental material shall be sent directly to the copyright owner as specified in the copyright notice associated with the article.
