Search results: Sage Journals

Restricted accessResearch articleFirst published October, 2024

When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Minjin (MJ) Rheu, Yue (Nancy) Dai, Jingbo Meng [...]

Communication Research

Restricted accessResearch articleFirst published October, 2025

The quasi-domestication of social chatbots: The case of Replika

Gina Neff, Peter Nagy

New Media & Society

Open accessResearch articleFirst published April, 2026

Individual and well-being factors associated with social chatbot usage: A six-country study

Rita Latikka, Jenna Bergdahl, Iina Savolainen [...]

Journal of Social and Personal Relationships

Restricted accessResearch articleFirst published 2026

Can humans feel connected to AI? Perceived responsiveness drives social connection with AI chatbots

Alessia Telari, Alessandro Gabbiadini, Paolo Riva

Journal of Social and Personal Relationships

Open accessResearch articleFirst published January, 2021

Can we be friends with Mitsuku? A longitudinal study on the process of relationship formation between humans and a social chatbot

Emmelyn A. J. Croes, Marjolijn L. Antheunis

Journal of Social and Personal Relationships

Restricted accessResearch articleFirst published 2025

Effects of a Customized Chatbot Intervention on Social Work Students’ Counseling Self-Efficacy

Kitty Yuen-han Mo, Lina Kit-ling Chow, Linda Wai-kit Mok [...]

Research on Social Work Practice

Restricted accessResearch articleFirst published 2026

Is Social Presence in Banking Chatbots Relevant? A Multidimensional Multi-analytic Approach

Ubais Parayil Iqbal, Sobhith Mathew Jose, Sajid Abbas [...]

Global Business Review

Open accessResearch articleFirst published 2026

Perceived credibility and social competence of chatbots in mental health apps and the influence of algorithm literacy

Maria F. Grub, Teresa K. Naab

DIGITAL HEALTH

Open accessResearch articleFirst published 2026

Automating the qualitative interview? Using Gen AI chatbots in social science research

Tullia Jack, Alex Cooper, Lisa Flower

Methodological Innovations

Restricted accessResearch articleFirst published January, 2022

Hypocrisy Induction: Using Chatbots to Promote COVID-19 Social Distancing

WooJin Kim, Yuhosua Ryoo

Cyberpsychology,Behavior,and Social Networking

Restricted accessResearch articleFirst published October, 2024

When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Minjin (MJ) Rheu, Yue (Nancy) Dai, Jingbo Meng [...]

Communication Research

Restricted accessResearch articleFirst published October, 2025

The quasi-domestication of social chatbots: The case of Replika

Gina Neff, Peter Nagy

New Media & Society

Open accessResearch articleFirst published April, 2026

Individual and well-being factors associated with social chatbot usage: A six-country study

Rita Latikka, Jenna Bergdahl, Iina Savolainen [...]

Journal of Social and Personal Relationships

Restricted accessResearch articleFirst published 2026

Can humans feel connected to AI? Perceived responsiveness drives social connection with AI chatbots

Alessia Telari, Alessandro Gabbiadini, Paolo Riva

Journal of Social and Personal Relationships

Open accessResearch articleFirst published January, 2021

Can we be friends with Mitsuku? A longitudinal study on the process of relationship formation between humans and a social chatbot

Emmelyn A. J. Croes, Marjolijn L. Antheunis

Journal of Social and Personal Relationships

Restricted accessResearch articleFirst published 2025

Effects of a Customized Chatbot Intervention on Social Work Students’ Counseling Self-Efficacy

Kitty Yuen-han Mo, Lina Kit-ling Chow, Linda Wai-kit Mok [...]

Research on Social Work Practice

Restricted accessResearch articleFirst published 2026

Is Social Presence in Banking Chatbots Relevant? A Multidimensional Multi-analytic Approach

Ubais Parayil Iqbal, Sobhith Mathew Jose, Sajid Abbas [...]

Global Business Review

Open accessResearch articleFirst published 2026

Perceived credibility and social competence of chatbots in mental health apps and the influence of algorithm literacy

Maria F. Grub, Teresa K. Naab

DIGITAL HEALTH

Open accessResearch articleFirst published 2026

Automating the qualitative interview? Using Gen AI chatbots in social science research

Tullia Jack, Alex Cooper, Lisa Flower

Methodological Innovations

Restricted accessResearch articleFirst published January, 2022

Hypocrisy Induction: Using Chatbots to Promote COVID-19 Social Distancing

WooJin Kim, Yuhosua Ryoo

Cyberpsychology,Behavior,and Social Networking