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Open access

Research article

First published 2024-8

Review Ratings,Sentiment in Review Comments,and Restaurant Profitability: Firm-Level Evidence

Saddam Abdullah, Philippe Van Cauwenberge, Heidi Vander Bauwhede [...]

Cornell Hospitality Quarterly

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Research article

First published 2019-1

Exploring Tourist Dining Preferences Based on Restaurant Reviews

Huy Quan Vu, Gang Li, Rob Law [...]

Journal of Travel Research

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Research article

First published 2018-11

Behind the ratings: Text mining of restaurant customers’ online reviews

Susan (Sixue) Jia

International Journal of Market Research

Open access

Research article

First published 2025-4

Effect of Aspect-Level Emotion Expression of Online Restaurant Reviews on Perceived Helpfulness: An Aspect-Based Sentiment Analysis Perspective

Dasom Jeong, Dongeon Kim, Jinzhe Yan [...]

Sage Open

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Research article

First published 2020-11

Is Your Restaurant Worth the Risk? A Motivational Perspective on Reviews’ Rating Distribution and Volume

Lu Lu, Laurie Wu, Zeya He

Journal of Hospitality & Tourism Research

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Research article

First published 2023-7

A systematic and critical review of restaurants’ business performance: Future directions for theory and practice

Zakaria Elkhwesky, José-Alberto Castañeda-García, Abuelhassan Elshazly Abuelhassan [...]

Tourism and Hospitality Research

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Research article

First published 2023-2

Comparison of Customer Reviews for Local and Chain Restaurants: Multilevel Approach to Google Reviews Data

Beril Yalcinkaya, David R. Just

Cornell Hospitality Quarterly

Open access

Research article

First published 2025-10

Glocalization and the Korean Wave: How Online Reviews Reflect Customer Satisfaction in U.S. Korean Restaurants

Eunhye Park, Sung-Bum Kim

Sage Open

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Research article

First published 2017-2

A comparative multimodal analysis of restaurant reviews from two geographical contexts

Alice Chik, Camilla Vásquez

Visual Communication

Open access

Research article

First published 2026

Mapping cost management research in the restaurant industry: A systematic review and research agenda

Amparo Ruiz-Fernández, María Jesús Bonilla-Priego, Juan-José Nájera-Sánchez [...]

Tourism and Hospitality Research

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