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Research article

First published 2015-1

Frequent callers to crisis helplines: Who are they and why do they call?

Matthew J Spittal, Izabela Fedyszyn, Aves Middleton [...]

Australian & New Zealand Journal of Psychiatry

Open access

Research article

First published 2025-10

Use of suicide prevention helpline services by first-time,frequent,and daily callers: A national cohort study

Annette Erlangsen, Nikolaj Kjær Høier, Agnieszka Storgaard Nielsen [...]

Australian & New Zealand Journal of Psychiatry

Open access

Research article

First published 2014-3

Systematic review of research into frequent callers to crisis helplines

Aves Middleton, Jane Gunn, Bridget Bassilios [...]

Journal of Telemedicine and Telecare

Retricted access

Research article

First published 2008-4

Mental health profile of callers to a telephone counselling service

Nicole Burgess, Helen Christensen, Liana S Leach [...]

Journal of Telemedicine and Telecare

Retricted access

Research article

First published 2009-10

Ethnographic Study of On-Hold Caller Multitasking Behavior

Andy Su, Phil Kortum

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 1994-07

Consumer Experiences Calling Toll-Free Corporate Hotlines

Charles L. Martin, Denise T. Smart

International Journal of Business Communication

Open access

Research article

First published 2025-10

All but naive: Patrolling epistemic territories in radio phone-ins

Wytske Versteeg, Hedwig te Molder, Lotte van Burgsteden

Discourse Studies

Retricted access

Research article

First published 1987-7

TALKline: An Evaluation of a Call-In Telephone Service for Parents

Celia Fuller, Patricia Vandiviere, Charles Kronberg

Journal of Early Intervention

Free access

Research article

First published 1981-10

A Critique of Volunteer-Staffed Suicide Prevention Centres *

Solomon Hirsch

The Canadian Journal of Psychiatry

Retricted access

Research article

First published 2010-7

Incident reporting in nurse-led national telephone triage in Sweden: the reported errors reveal a pattern that needs to be broken

Annica Ernesäter, Maria Engström, Inger Holmström [...]

Journal of Telemedicine and Telecare

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