Search results: Sage Journals

Open accessResearch articleFirst published January, 2022

Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions

Cammy Crolic, Felipe Thomaz, Rhonda Hadi [...]

Journal of Marketing

Restricted accessResearch articleFirst published November, 2024

Hua Fan, Bing Han, Wangshuai Wang

Journal of Travel Research

Restricted accessResearch articleFirst published May, 2026

Ye Zhang, Ayşegül Özsomer, Zeynep Gürhan Canlı [...]

Journal of Interactive Marketing

Restricted accessResearch articleFirst published 2026

Yi Chen

RELC Journal

Open accessResearch articleFirst published 2025

Simone Natale, Bruno Surace, Enrico Mensa [...]

New Media & Society

Open accessResearch articleFirst published June, 2026

Guoning Zhao

Big Data & Society

Restricted accessResearch articleFirst published September, 2025

Zicong He, Xue Jin

Journal of Computational Methods in Sciences and Engineering

Open accessResearch articleFirst published March, 2026

Katja Gelbrich, Holger Roschk, Sandra Miederer [...]

Journal of Marketing

Open accessResearch articleFirst published 2025

Inès Schumacher, Lorenzo Ferro Desideri, Virginie Manuela Marie Bühler [...]

DIGITAL HEALTH

Open accessResearch articleFirst published 2026

Alicia M. Drelick, Casey Woodfield, Justin E. Freedman

Journal of Special Education Technology