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Research article

First published 2025-6

Quantifying relationships between ordinal categorical variables: Application to metrics tracked by satisfaction barometers

Alain Bultez, Gilles Laurent, Laurent Lemay

Recherche et Applications en Marketing (English Edition)

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Research article

First published 1992-1

A National Customer Satisfaction Barometer: The Swedish Experience

Claes Fornell

Journal of Marketing

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Research article

First published 2025-4

Quantification des relations entre variables catégorielles ordinales Application aux métriques suivies par les baromètres de satisfaction

Alain Bultez, Gilles Laurent, Laurent Lemay

Recherche et Applications en Marketing (French Edition)

Open access

Research article

First published 2019-11

The Role of Integration in Understanding Differences in Satisfaction Among Chinese,Indian,and South Korean International Students

Rachael H. Merola, Robert J. Coelen, W. H. A. Hofman

Journal of Studies in International Education

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Research article

First published 2007-7

A Longitudinal Examination of Net Promoter and Firm Revenue Growth

Timothy L. Keiningham, Bruce Cooil, Tor Wallin Andreassen [...]

Journal of Marketing

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Research article

First published 2025-3

When the tables turn: Parties in power,losers’ consent,and institutional trust in Taiwan

Timothy S Rich

Asian Journal of Comparative Politics

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Research article

First published 2021-3

The Lingering Effects of Losing and Nonvoting on Institutional Trust: An Analysis of South Korea

Timothy S Rich, Lucas Knight, Andi Dahmer

Journal of Asian and African Studies

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Research article

First published 2015-6

Perceptions of Democracy and Trust in the Criminal Justice System

Ming-Li Hsieh, Francis D. Boateng

International Criminal Justice Review

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Research article

First published 2014-4

Comment et avec qui définir ce qui compte ? « Construction et usages des indicateurs. Pauvreté,richesse,inégalités,bien-être,performance » Amiens,23 et 24 mai 2013

Rémy Caveng

Bulletin of Sociological Methodology/Bulletin de Méthodologie Sociologique

Open access

Research article

First published 2022-9

Making the Grade: Do International Branch Campuses and Their Home Campuses Differ in International Student Satisfaction With the Academic Experience?

Rachael H. Merola, W. H. A. Hofman, Ellen P. W. A. Jansen [...]

Journal of Studies in International Education

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