From bliss to burden: An ethnographic inquiry into how social,material and individual obstacles to digital well-being shape everyday life

Abstract

Drawing from a two-year ethnography with sixteen adults in Flanders and Brussels, Belgium, this study disentangles the social, material, and individual obstacles experienced in day-to-day life that hinder and foster digital well-being. Findings show how these obstacles are interrelated, laying bare the tensions that cut across social relations, digital devices, and spaces. Moreover, (gendered) responsibilities and social relations impact whether someone can, or even desires, to overcome obstacles to digital well-being. We thus observed a “constrained agency” that limited individual efforts in feeling digitally well. Emphasizing the relational characteristics of connected everyday life, the study argues that identifying where agency is constrained can make visible the layers and tensions in people’s experiences with digital media use. To put this into practice, we echo the call for a re-imagination of digitized everyday life that questions underlying inequalities and privileges, seeing a need for individual and collective strategies that can foster sustainable digital well-being.