Community Networks and Cultural Intermediaries: The Politics of Community Net Development in Greater Manchester

Abstract

Using original research materials of in-depth interviews with community network development workers, multimedia and graphic designers, public authority managers, and a number of case studies (a Bangladeshi Electronic Village Hall, Manchester Multimedia and Networking Centre, the Manchester Community Information Network, and Virtual Manchester) this article traces out the views of interviewees on the trajectory of community and civic net provision in the city. Sources of discontent were found in: commodification of local civic nets, a prevalent middle-brow approach to web page design, the influence of ‘cultural intermediaries’ in and on publicly funded telematics and multimedia software development agencies, the impact of an entrepreneurial ethos in local authority policy formation, and pedagogic and patronizing attitudes towards local communities on the part of local area net development agencies. The article argues that, alongside structural corporate ICT power and the technological and scientific ICT R&D professions, these problems have a telling impact on the nature of civic and community net development. As well as criticism of the prevailing nature of city nets, the article more positively prompts a call to local authorities to adopt a form of ‘critical regionalism’ in order to put the control of civic nets back with the communities they are supposed primarily to be aimed at. This means empowering community ICT nodes, involving them directly in the development process, and moderating the impact of corporate ICT and cultural intermediaries within publicly funded ICT agencies. Given the renewed role for local governance in conditions of globalization such policies would aid the development of thriving and viable local community networks.