Shopfloor Responsibilities Under Lean Teamworking

Abstract

This paper reports managerial views of the responsibilities of teams, team members and functional specialists under lean production, based on the findings of an international study of management practices in the automotive components industry. The findings show limited evidence of shopfloor worker autonomy under lean team-working or of increases in technical skill; blue-collar specialists remain responsible for maintenance activities. However, the Taylorist separation of planning and execution appears to be partially reversed as operators are expected to make significant contributions to problem solving, innovation and improvement activities. Personnel issues remain largely the prerogative of senior management and white-collar specialists. The role of middle managers appears to be `hollowed out' as shopfloor employees, particularly team leaders, take more responsibility for some activities. The findings emphasize the importance of distinguishing between the roles of members and leaders within teams, and between the responsibilities of production teams and those of other occupational groups.