Lean Production: Denial,Confirmation or Extension of Sociotechnical Systems Design?

Abstract

This paper makes a comparison between the basic elements of lean production and sociotechnical systems design (STSD) and compares them both with the characteristics of the traditional Fordist system of mass production. It argues that lean production can hardly be considered as an alternative to mass production, as its proponents suggest, but is on the contrary extending the life of mass production methods. However, lean production does appear to contain some building blocks for the innovative production systems that are expected to prevail in the 21st century. STSD, which has always presented itself as an alternative and possible successor to Fordist methods, will need to link its traditional concerns for quality of work and flexibility of work organizations with the new issues of continuous improvement, learning, and innovation.