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Articles (104)

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1-10 of 104 results for services versus products

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Select article: The Influence of Corporate Social Responsibility on Stakeholders in Different Business Contexts

Open access

Research article

First published 2024-2

The Influence of Corporate Social Responsibility on Stakeholders in Different Business Contexts

Tohid Ghanbarpour, Lawrence Crosby, Michael D. Johnson [...]

Journal of Service Research

Select article: More Satisfied or More Aroused? Understanding the Effects of Arousal in Online Reviews on Product Demand From New Versus Returning Customers in the Service Sector

Retricted access

Research article

First published 2026-2

More Satisfied or More Aroused? Understanding the Effects of Arousal in Online Reviews on Product Demand From New Versus Returning Customers in the Service Sector

Jing Zhang, Jian Xu, Xuequn Wang [...]

Production and Operations Management

Select article: Recycling Versus Leasing in Closed-Loop Supply Chain: A Comparative Analysis Anchored on Consumer Ownership Perceptions

Open access

Research article

First published 2023-10

Recycling Versus Leasing in Closed-Loop Supply Chain: A Comparative Analysis Anchored on Consumer Ownership Perceptions

Haitao Chen, Qiang Xu, Zhaohui Dong [...]

Sage Open

Select article: Service Quality,Trust,Specific Asset Investment,and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework

Retricted access

Research article

First published 2006-10

Service Quality,Trust,Specific Asset Investment,and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework

Jyh-Shen Chiou, Cornelia Droge

Journal of the Academy of Marketing Science

Select article: Why Some New Products are More Successful than Others

Retricted access

Research article

First published 2001-8

Why Some New Products are More Successful than Others

David H. Henard, David M. Szymanski

Journal of Marketing Research

Select article: County Government Choices for Redistributive Services

Retricted access

Research article

First published 2011-1

County Government Choices for Redistributive Services

Jayce L. Farmer

Urban Affairs Review

Select article: Many diversities for many services: Theorizing diversity (management) in service companies

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Research article

First published 2005-03

Many diversities for many services: Theorizing diversity (management) in service companies

Maddy Janssens, Patrizia Zanoni

Human Relations

Select article: Effect of Local Variations in Public Services on Housing Production at the Fringe of a Growth-Controlled Multi-County Metropolitan Area

Retricted access

Research article

First published 1987-04

Effect of Local Variations in Public Services on Housing Production at the Fringe of a Growth-Controlled Multi-County Metropolitan Area

Sheku G. Kamara

Urban Studies

Select article: Pass it On: A Framework for Classifying the Content of Word of Mouth

Retricted access

Research article

First published 2014-5

Pass it On: A Framework for Classifying the Content of Word of Mouth

Cathy Nguyen, Jenni Romaniuk

Australasian Marketing Journal

Select article: Why Terminate? Exploring the End of Interlocal Contracts for Police Service in California Cities

Retricted access

Research article

First published 2018-8

Why Terminate? Exploring the End of Interlocal Contracts for Police Service in California Cities

Eric S. Zeemering

The American Review of Public Administration

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