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Research article

First published 2007-4

New Service Development (NSD): Role of Customer Contact Executives

K. R. Jayasimha, Rajendra Nargundkar, V. Murugaiah

Vision: The Journal of Business Perspective

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Research article

First published 2007-12

An Examination of Adoption Support Services for Birth Relatives and for Post-Adoption Contact in England and Wales

Clive Sellick

Adoption & Fostering

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Research article

First published 2005-05

Managing the Ethical Climate of Customer-Contact Service Employees

Charles H. Schwepker, Michael D. Hartline

Journal of Service Research

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Research article

First published 2022-11

Innovative and Integrated Contact Tracing: Indian Health Service,Arizona,December 2020–January 2021

Ryan M. Close, Kateri Coles, Laura A. Enos [...]

Public Health Reports®

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Research article

First published 2016-7

The Effects of Social Service Contact on Teenagers in England

Morag Henderson, Jonathan Scourfield, Sin Yi Cheung [...]

Research on Social Work Practice

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Research article

First published 1999-08

Combining Service and Sales at the Point of Customer Contact

Kenneth R. Evans, Todd J. Arnold, John A. Grant

Journal of Service Research

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Research article

First published 2003-06

EMPLOYEE DEVELOPMENT: AN EXAMINATION OF SERVICE STRATEGY IN A HIGH‐CONTACT SERVICE ENVIRONMENT

SUSAN MEYER GOLDSTEIN

Production and Operations Management

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Research article

First published 2000-1

The Role of Contact Requirements in Producer Services Location

W Richard Goe, Barry Lentnek, Alan MacPherson [...]

Environment and Planning A: Economy and Space

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Research article

First published 2012-6

Patterns of mental health service contact before and after forensic mental health contact in New Zealand

James Cavney, Jeremy Skipworth, Dominic Madell [...]

Australasian Psychiatry

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Research article

First published 2022-3

Effect of structural parameters and service conditions on the tilt angle of double row angular contact ball bearing

Zhaoliang Cui, Rui He, Wanyu Wu [...]

Proceedings of the Institution of Mechanical Engineers,Part K: Journal of Multi-body Dynamics

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