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Articles (133)

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1-10 of 133 results for servQual

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Select article: An Examination Of The Servqual Dimensions Using The Guttman Scaling Procedure

Retricted access

Research article

First published 2003-02

An Examination Of The Servqual Dimensions Using The Guttman Scaling Procedure

Tae-Hwan Yoon, Yuksel Ekinci

Journal of Hospitality & Tourism Research

Select article: Measuring Service Quality in Restaurants: an Application of the Servqual Instrument

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Research article

First published 1994-8

Measuring Service Quality in Restaurants: an Application of the Servqual Instrument

David C. Bojanic, L. Drew Rosen

Journal of Hospitality & Tourism Research

Select article: Tourism Service Quality: A Dimension-specific Assessment of SERVQUAL *

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Research article

First published 2012-6

Tourism Service Quality: A Dimension-specific Assessment of SERVQUAL *

Mushtaq Ahmad Bhat

Global Business Review

Select article: Assessing the Multidimensional and Hierarchical Structure of Servqual

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Research article

First published 2007-10

Assessing the Multidimensional and Hierarchical Structure of Servqual

Jun Ma, Milton E. Harvey, Michael Y. Hu

Psychological Reports

Select article: Taiwanese tourists' perceptions of service quality on outbound guided package tours: A qualitative examination of the SERVQUAL dimensions

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Research article

First published 2009-04

Taiwanese tourists' perceptions of service quality on outbound guided package tours: A qualitative examination of the SERVQUAL dimensions

Jui-Chi Chang

Journal of Vacation Marketing

Select article: Developing the Contextualized SERVQUAL Instrument for Measuring the Service Quality of Nepali Resorts: An Application of the Modified Delphi Technique

Open access

Research article

First published 2023-7

Developing the Contextualized SERVQUAL Instrument for Measuring the Service Quality of Nepali Resorts: An Application of the Modified Delphi Technique

Yadav Adhikari, Mana Prasad Wagley, Niroj Dahal

Sage Open

Select article: A SERVQUAL-Based Framework for Assessing Quality of International Branch Campuses in UAE

Open access

Research article

First published 2017-1

A SERVQUAL-Based Framework for Assessing Quality of International Branch Campuses in UAE

Khyati Shetty Datta, Julie Vardhan

Sage Open

Select article: Effectiveness of ChatGPT to provide esophageal cancer information: A SERVQUAL-based analysis

Open access

Research article

First published 2025

Effectiveness of ChatGPT to provide esophageal cancer information: A SERVQUAL-based analysis

Wangxinjun Cheng, Yichen Liu, Chufan Zhou [...]

DIGITAL HEALTH

Select article: A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality

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Research article

First published 2020-01-09

A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality

Gülçin Büyüközkan, Celal Alpay Havle, Orhan Feyzioğlu [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Select article: Assessment of SERVQUAL Model in Hospitals Located in Tier II Cities of India

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Research article

First published 2018-3

Assessment of SERVQUAL Model in Hospitals Located in Tier II Cities of India

Madhura Prabhu A., Lakshmi Shankar Iyer

Journal of Health Management

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