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Open access

Research article

First published 2020-8

Patient Complaints: Patients’ and Physicians’ Interaction in Handling Complex Requests of Care

Sanna Ryynänen

Journal of Patient Experience

Open access

Research article

First published 2025

Successful Handling of Patient Complaints Requires Effective Training of Specialists: A Description of the CODE Training Model for Patient Complaint Excellence

Richard M. Elias, Jennifer R. Bond, Brooke L. Werneburg [...]

Journal of Patient Experience

Open access

Research article

First published 2023-10

Proactive method for identification and handling of patient complaints with root cause analysis in Surabaya Islamic Hospital

Agus Aan Adriansyah, Budhi Setianto, Yauwan Tobing Lukiyono [...]

Journal of Public Health Research

Retricted access

Research article

First published 2011-5

Healthcare complaints handling systems: a comparison between Britain,Australia and Taiwan

Sophie Yahui Hsieh

Health Services Management Research

Open access

Research article

First published 2015

Patient complaints in healthcare services in Vietnam’s health system

Bui Thi Thu Ha, Tolib Mirzoev, Rosemary Morgan

Sage Open Medicine

Open access

Research article

First published 2022-10

Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study

J van Dael, TW Reader, AT Gillespie [...]

Journal of the Royal Society of Medicine

Retricted access

Research article

First published 2009-3

Resolving complaints: a new model

Derek Prentice

Journal of Patient Safety and Risk Management

Retricted access

Research article

First published 2022-7

Complaints against health care professionals providing police custodial and forensic medical/health care services in England,Wales and Northern Ireland – what do we know?

Kieran M. Kennedy, Grace J. Payne-James, J. Jason Payne-James [...]

Medicine,Science and the Law

Retricted access

Research article

First published 2017-1

Complaints against health-care professionals providing police custodial and forensic medical/health-care services and sexual offence examiner services in England,Wales and Northern Ireland

Kieran M Kennedy, Peter G Green, J Jason Payne-James

Medicine,Science and the Law

Retricted access

Research article

First published 1997-09

Subclavian Artery Bypass Using Superficial Femoral Vein. A Case Report

Sinan A. Simsir, Debra Kohlman-Trigoboff, Hector G. Molina [...]

Vascular and Endovascular Surgery

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