The Dental Complaints Service allows patients across the UK to complain about any aspect of private dental care, treatment or service, involving any member of the dental team. It works with patients and dental professionals to help resolve complaints using a ‘common sense’ approach, recognizing that handling complaints badly can be damaging to all concerned.
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References
1.
Office of Fair Trading. The Private Dentistry Market in the UK. London: OFT, 2003
2.
Office of Fair Trading. Survey of Consumers' Experience of Dental Services. London: OFT, 2003
3.
Office of Fair Trading. The Private Dentistry Market in the UK. London: OFT, 2003
