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Articles (77)

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1-10 of 77 results for organisational frontlines

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Select article: Policing the pandemic: Frontline officers’ perspectives on organisational justice

Open access

Research article

First published 2023-3

Policing the pandemic: Frontline officers’ perspectives on organisational justice

Denise Martin, Neil Leslie, William Graham

International Journal of Police Science & Management

Select article: Responses from the Frontline: How Organisations and Street-Level Bureaucrats Deal with Economic Sanctions

Retricted access

Research article

First published 2015-3

Responses from the Frontline: How Organisations and Street-Level Bureaucrats Deal with Economic Sanctions

Dorte Caswell, Matilde Høybye-Mortensen

European Journal of Social Security

Select article: Disrupting the Organizational Frontlines

Retricted access

Editorial

First published 2023-8

Disrupting the Organizational Frontlines

Todd Arnold, Detelina Marinova

Journal of Service Research

Select article: The Emergent Field of Organizational Frontlines

Retricted access

Research article

First published 2017-2

The Emergent Field of Organizational Frontlines

Jagdip Singh, Michael Brady, Todd Arnold [...]

Journal of Service Research

Select article: The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters

Open access

Research article

First published 2023-11

The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters

Arezoo Fakhimi, Tony Garry, Sergio Biggemann

Australasian Marketing Journal

Select article: Cultivating Resilience in Organizational Frontline Employees

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Research article

First published 2023-8

Cultivating Resilience in Organizational Frontline Employees

Valerie Good, Amy Greiner Fehl, Alexander C. LaBrecque [...]

Journal of Service Research

Select article: Perspectives on the Organizational Context of Frontlines: A Commentary

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Research article

First published 2019-2

Perspectives on the Organizational Context of Frontlines: A Commentary

Benjamin Schneider, David E. Bowen

Journal of Service Research

Select article: Interfaces,Interactions,Time,and the Frontline Nexus: Foundational Constructs and Focus for the Field of Organizational Frontlines

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Research article

First published 2023-8

Interfaces,Interactions,Time,and the Frontline Nexus: Foundational Constructs and Focus for the Field of Organizational Frontlines

Jagdip Singh, R Gary Bridge

Journal of Service Research

Select article: Pushing Too Hard? Unattainable Organizational Goals and Frontline Employee Turnover

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Research article

First published 2020-6

Pushing Too Hard? Unattainable Organizational Goals and Frontline Employee Turnover

Justin M. Stritch, Angel Luis Molina, Nathan Favero

Review of Public Personnel Administration

Select article: Frontline Bureaucratic Attitude toward Administrative Integration: Does Organizational Configuration Matter?

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Research article

First published 2023-8

Frontline Bureaucratic Attitude toward Administrative Integration: Does Organizational Configuration Matter?

Fangda Ding, Bo Wen, Jongmin Shon

Administration & Society

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