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Research article

First published 2020-3

How does information technology-based service degradation influence consumers’ use of services? An information technology-based service degradation decision theory

Aggeliki Tsohou, Mikko Siponen, Mike Newman

Journal of Information Technology

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Research article

First published 2023-5

Modular Service Design of Information Technology-Enabled Services

Tuure Tuunanen, Markus Salo, Feng Li

Journal of Service Research

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Introduction

First published 1993-11

Information Technology: Management Effectiveness and Guest Services

Joseph F. Durocher, Neil B. Niman

Journal of Hospitality & Tourism Research

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Review article

First published 1996-6

Future Health Services Managers' and Health Information Managers' Views on Information Technology: A Pilot Survey

Jeffrey Braithwaite, Johanna I Westbrook

Health Information Management Journal

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Research article

First published 2004-10

The Future of Regional Cities in the Information Age: The Impact of Information Technology on Manchester’s Financial and Business Services Sector

Nadia Joanne Britton, Peter Halfpenny, Fiona Devine [...]

Sociology

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Research article

First published 2022-12

Proposing an information value chain to improve information services to disabled library patrons using assistive technologies

Devendra Potnis, Kevin Mallary

Journal of Information Science

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Research article

First published 2004-09

The Creation of Output and Quality in Services: A Framework to Analyze Information Technology‐Worker Systems

Karen Napoleon, Cheryl Gaimon

Production and Operations Management

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Research article

First published 2021-02-02

Reform and innovation of artificial intelligence technology for information service in university physical education

Jianye Zhang

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Free access

Research article

First published 2004-06

The Role of Information and Communication Technology in Home Services: Telecare Does not Satisfy the Needs of the Elderly

Riitta Söderlund

Health Informatics Journal

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Research article

First published 2021-5

Promises and Pitfalls of Health Information Technology for Home- and Community-Based Services

Sangeeta C. Ahluwalia, Esther Friedman, Daniel Siconolfi [...]

Journal of Applied Gerontology

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