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Research article

First published 2013-8

Integrating Kano model and grey–Markov chain to predict customer requirement states

Wenyan Song, Xinguo Ming, Zhitao Xu

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2006-09

Customer Requirement Management in Product Development: A Review of Research Issues

Jianxin (Roger) Jiao, Chun-Hsien Chen

Concurrent Engineering

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Research article

First published 2014-1

Guidance on Customization of Highway Safety Manual for Virginia

Young-Jun Kweon, In-Kyu Lim, Tracy L. Turpin [...]

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 1998-06

A Blackboard Architecture for Integrating Process Planning and Production Scheduling

Norman M. Sadeh, David W. Hildum, Thomas J. Laliberty [...]

Concurrent Engineering

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Research article

First published 2023-2

Improving the U.S. Workforce System by Transforming its Performance Measurement System into an Intelligent Information System

Randall W. Eberts

Economic Development Quarterly

Open access

Research article

First published 2024-5

Dynamic Customer Value Cocreation in Healthcare

Tracey S. Danaher, Peter J. Danaher, Jillian C. Sweeney [...]

Journal of Service Research

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Research article

First published 2021-5

Automatic Generation of Customized Checklists for Digital Construction Inspection

Xin Xu, JungHo Jeon, Yuxi Zhang [...]

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 1999-05

Modeling the Selection of High Customer-Contact Personnel: An Application of Behavioral Decision-Making Theory

Ercan Sirakaya, Deborah L. Kerstetter, Dan Mount

Journal of Hospitality & Tourism Research

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Research article

First published 2022-3

How Physical Stores Enhance Customer Value: The Importance of Product Inspection Depth

Jonathan Z. Zhang, Chun-Wei Chang, Scott A. Neslin

Journal of Marketing

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Research article

First published 2017-3

Implementation of Customized Employment Provisions of the Workforce Innovation and Opportunity Act Within Vocational Rehabilitation Systems

Tammy Jorgensen Smith, Christina J. Dillahunt-Aspillaga, Raymond M. Kenney

Journal of Disability Policy Studies

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