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Articles (409)

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1-10 of 409 results for consumer-operated services

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Select article: Validation of a Fidelity Rating Instrument for Consumer-Operated Services

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Research article

First published 2006-3

Validation of a Fidelity Rating Instrument for Consumer-Operated Services

Carol T. Mowbray, Deborah Bybee, Mark Holter [...]

American Journal of Evaluation

Select article: Consumer-Operated Service Program Members’ Explanatory Models of Mental Illness and Recovery

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Research article

First published 2014-10

Consumer-Operated Service Program Members’ Explanatory Models of Mental Illness and Recovery

Janet M. Hoy

Qualitative Health Research

Select article: A Fidelity Rating Instrument for Consumer-Run Drop-in Centers (FRI-CRDI)

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Research article

First published 2005-07

A Fidelity Rating Instrument for Consumer-Run Drop-in Centers (FRI-CRDI)

Carol T. Mowbray, Mark C. Holter, Lori Stark [...]

Research on Social Work Practice

Select article: Service Product Configurations in Electronic Business-to-Consumer Operations

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Research article

First published 2005-05

Service Product Configurations in Electronic Business-to-Consumer Operations

Gregory R. Heim, Kingshuk K. Sinha

Journal of Service Research

Select article: Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success

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Research article

First published 2021-10

Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success

Sina Golara, Kevin J. Dooley, Nasim Mousavi

Production and Operations Management

Select article: Positioning the bed and breakfast: how well are we doing?

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Other

First published 1996-4

Positioning the bed and breakfast: how well are we doing?

Randall S. Upchurch, Carl Boger

Journal of Vacation Marketing

Select article: Enabling Cocreation With Transformative Interventions: An Interdisciplinary Conceptualization of Consumer Boosting

Open access

Research article

First published 2022-2

Enabling Cocreation With Transformative Interventions: An Interdisciplinary Conceptualization of Consumer Boosting

Martin Bieler, Peter Maas, Lukas Fischer [...]

Journal of Service Research

Select article: Being Emotionally Supportive: Exploring the Value of Emotional Appeals Retargeting in Recovering Consumers of Financial Services

Free access

Research article

First published 2024-1

Being Emotionally Supportive: Exploring the Value of Emotional Appeals Retargeting in Recovering Consumers of Financial Services

Tian Lu, Xianghua Lu, Hui Yang [...]

Production and Operations Management

Select article: Understanding Consumer Choices and Preferences in Transaction-Based e-Services

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Other

First published 2003-08

Understanding Consumer Choices and Preferences in Transaction-Based e-Services

Zafar Iqbal, Rohit Verma, Roger Baran

Journal of Service Research

Select article: A Comparison of the Influence of Purchaser Attitudes and Product Attributes on Organic Wine Preferences

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Research article

First published 2014-2

A Comparison of the Influence of Purchaser Attitudes and Product Attributes on Organic Wine Preferences

Imran Rahman, Tyler Stumpf, Dennis Reynolds

Cornell Hospitality Quarterly

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