Sage Journals: Discover world-class research

Open access

Research article

First published 2021

Onsite Versus Remote Working: The Impact on Satisfaction,Productivity,and Performance of Medical Call Center Workers

Amjad Alfaleh, Abdullah Alkattan, Alaa Alageel [...]

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

Retricted access

Other

First published 2010-12

Work organization,human resource practices and employee retention in Indian call centers

Mohan Thite, Bob Russell

Asia Pacific Journal of Human Resources

Retricted access

Research article

First published 2009-7

The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers

Rosemary Batt, David Holman, Ursula Holtgrewe

ILR Review

Retricted access

Review article

First published 2005-9

A Case Study in Forensics,Macroergonomics,and Work-Related Musculoskeletal Injuries in Call Center Work

Joseph Cohen, H. Harvey Cohen

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Free access

Research article

First published 2017-8

Emotional Labor: Links to Depression and Work-Related Musculoskeletal Disorders in Call Center Workers

Hye-Jin Kim, Jina Choo

Workplace Health & Safety

Retricted access

Research article

First published 2009-7

Work Design Variation and Outcomes in Call Centers: Strategic Choice and Institutional Explanations

David Holman, Stephen Frenkel, Ole Sørensen [...]

ILR Review

Retricted access

Research article

First published 2013-11

Identities on call: Impact of impression management on Indian call center agents

Sumita Raghuram

Human Relations

Retricted access

Research article

First published 2000-7

Old Paradigms for New Jobs in Call Centers

F. L. Mascia, R. Marx, G. Arbix

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 2008-11

The importance of being `Indian': Identity centrality and work outcomes in an off-shored call center in India

Diya Das, Ravi Dharwadkar, Pamela Brandes

Human Relations

Free access

Research article

First published 2021-2

Nightly Rhythms of Global Work

A. Aneesh

Contexts

Search results