Search results: Sage Journals

Restricted accessResearch articleFirst published November, 2010

Job Characteristics and the Creativity of Frontline Service Employees

Filipe Coelho, Mário Augusto

Journal of Service Research

Restricted accessResearch articleFirst published July, 2010

Rita Di Mascio

Journal of Marketing

Restricted accessResearch articleFirst published November, 2014

Piyush Kumar, Mayukh Dass, Omer Topaloglu

Journal of Service Research

Restricted accessResearch articleFirst published January, 2011

Catherine Prentice, Brian King

Tourism and Hospitality Research

Restricted accessResearch articleFirst published August, 2018

Phyra Sok, Keo Mony Sok, Tracey S. Danaher [...]

Journal of Service Research

Restricted accessResearch articleFirst published May, 2021

Mahesh Subramony, Markus Groth, Xinyu ‘Judy’ Hu [...]

Journal of Service Research

Restricted accessResearch articleFirst published November, 2024

Xinlan Li, Dong Hong Zhu, Yaping Chang

Journal of Service Research

Open accessResearch articleFirst published April, 2024

Ihsan Ullah Jan, Seonggoo Ji

Sage Open

Restricted accessResearch articleFirst published 2025

Steven W. Rayburn, Gil Luria, Dana Yagil [...]

Journal of Service Research

Open accessResearch articleFirst published August, 2026

Dhruv Grewal, Stephan Ludwig, Dennis Herhausen [...]

Production and Operations Management