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1-10 of 79 results for Customer usage process

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Select article: Customer usage processes

Retricted access

Research article

First published 2015-9

Customer usage processes

Lucas Pfisterer, Stefan Roth

Marketing Theory

Select article: The Challenge of Retaining Customers Acquired with Free Trials

Retricted access

Research article

First published 2015-4

The Challenge of Retaining Customers Acquired with Free Trials

Hannes Datta, Bram Foubert, Harald J. Van Heerde

Journal of Marketing Research

Select article: Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting

Retricted access

Research article

First published 2007-08

Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting

Bert Weijters, Devarajan Rangarajan, Tomas Falk [...]

Journal of Service Research

Select article: Detecting Routines: Applications to Ridesharing Customer Relationship Management

Open access

Research article

First published 2024-4

Detecting Routines: Applications to Ridesharing Customer Relationship Management

Ryan Dew, Eva Ascarza, Oded Netzer [...]

Journal of Marketing Research

Select article: Information metering: Issues and implications *

Free access

Research article

First published 1997-2

Information metering: Issues and implications *

Nancy H. Knight

Information Services and Use

Select article: Strengthening Customer Relationships

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Research article

First published 2013-5

Strengthening Customer Relationships

Yolanda Polo, F. Javier Sese

Journal of Service Research

Select article: How Do Usage and Payment Behavior Interact in Rent‐to‐Own Business Models? Evidence from Developing Economies

Open access

Research article

First published 2019-11

How Do Usage and Payment Behavior Interact in Rent‐to‐Own Business Models? Evidence from Developing Economies

Jose A. Guajardo

Production and Operations Management

Select article: Development of block loading spectrum for car powertrain rig test correlated with customers’ usage

Open access

Research article

First published 2017-9

Development of block loading spectrum for car powertrain rig test correlated with customers’ usage

Yuzhuo Men, Haitao Yu, Haibo Yu

Advances in Mechanical Engineering

Select article: The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

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Research article

First published 2013-8

The Roles of Habit,Self-Efficacy,and Satisfaction in Driving Continued Use of Self-Service Technologies

Cheng Wang, Jennifer Harris, Paul Patterson

Journal of Service Research

Select article: Variations Between Physical Banking and Internet Banking Usage amid COVID-19 Pandemic

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Research article

First published 2023-6

Variations Between Physical Banking and Internet Banking Usage amid COVID-19 Pandemic

Bilal Ahmad Sheikh, Omer Fayaz Khan

Asia-Pacific Journal of Management Research and Innovation

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