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Abstract

The police reform agenda and human rights legislation demand that police forces and police authorities engage with users of their services and involve them more in decision-making. Traditional top-down and expert-knows-best perspectives have seen decreasing levels of confidence in the criminal justice system and loss of community cohesion across society. This article introduces an evaluative framework for supporting organisations in making decisions about processes and approaches they deploy to engage users, staff and stakeholders in an holistic approach to decision-making.

Keywords

Citizen engagement consultation decision-making empowerment engagement evaluation framework participation police reform user participation whole systems

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‘Can We All Join In?’: Developing an Evaluative Framework for Group Processes to Aid Decisions about Their Use in Approaches to Participative Engagement

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