Abstract
Background:
Collusion in cancer care is the diplomatic concealment of information between a triad of the health care professional (HCP), patient, and caregiver. Free and expressive communication is determined by multiple factors, which establishes a healthy balance between ‘patient-centric’ and ‘family-centric’ decision making. The lack of a universal approach to prognostic disclosure techniques emphasizes the need for a systematic review of contemporary practice.
Methods:
A systematic review of the literature was conducted till June 2020 using themes based on cancer, communication, prognostic disclosure, and collusion by using Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines.
Results:
Fifty-three studies involving 10,569 subjects were studied for their utility on prognostic disclosure using different communication methods and interfaces. Twenty-three studies used a face-to-face interview with subjects while in-person telephonic interviews were conducted in two studies, 16 studies implicated semi-structured questionnaires, and 6 studies mentioned the development of a new technique/tool for disclosure. The duration of a session for prognosis-disclosure ranged from 22 min to 1 h. The involvement of palliative care specialists and mental health professionals was limited during the disclosure of the prognosis.
Conclusion:
The findings of the review indicate that patients in cancer care are aware of their diagnosis and to a certain extent of prognosis despite nondisclosure by their family members and treating teams. This review emphasizes the assessment of ‘disclosure wishes’ among patients and caregivers in separate interviews rather than simply relying on one specific method of interviewing. The nonconfrontational approach and training among HCPs are of utmost importance to build therapeutic resilience among the treating team involved in cancer care. Since many factors such as family wishes, cultural dissonance, medical model, and patient perception could become barriers to prognostic disclosure, there is a need to develop a universal approach to prognostic disclosure and handling associated collusion.
Introduction
Communication among health care professionals (HCP), patients, and caregivers (referred to as triad) is a vital aspect of bringing a healthy recovery from disease and suffering, especially from a psychological viewpoint. 1 Striking a healthy balance between delivering adequate information without imparting excessive knowledge about the facts of an illness is an essential skill to be acquired by clinicians practicing in the discipline of cancer, palliation, and hospice care. Collusion is known to be an established unrevealed dissonance between doctors, patients, and or caregivers frequently encountered in cancer care. 2 Collusion is understood as a secret agreement between doctor and patient or sometimes with the caregiver to protect the psychological health of the patient undergoing treatment for serious medical illnesses. In cancer care, collusion happens very frequently and attempts to troubleshoot through information sharing, and decision making has been made in the recent past by developing interview techniques. To develop an effective strategy to identify and demystify the communication gap, it is essential to realize the different needs of the patient at different stages of an illness and adapt the most effective strategies applicable to establish a healthy communication interface. 3 It is appropriate to consider an individual’s readiness to know about the diagnosis and prognosis of cancer including the readiness of the caregiver to share the information for healthy coping of the triad (doctor, patient, and caregiver). 4
The prevalence of collusion varies from 30% to 70% depending on cultural context. Very few studies have looked at the interface and modules of unraveling the collusion. 5 Therefore, this systematic review was conducted to evaluate the prognostic disclosure techniques in cancer care.
Materials and methods
The protocol of the review was registered on PROSPERO with study ID CRD42021249216.
Objective
The review identifies the evidence-based disclosure techniques used in cancer prognosis, duration of such sessions, and involvement of different health care professionals in disclosure across the world.
Inclusion and exclusion criteria
Types of studies
We included all types of original research studies (except case reports), which focused on disclosure strategies for identifying collusion, obstacles faced during the disclosure, intervention modules developed to improve the nature of disclosure between HCPs and patients, and/or caregivers, focusing on cancer prognosis.
Types of intervention
We included studies on disclosure of cancer prognosis at the time of receiving treatment or having completed the treatment. We included disclosure at any stage of palliation or hospice care irrespective of stage or bodily site of cancer. We excluded studies that deal with disclosure of cancer screening results such as genetic testing results, risk perception, vaccine prophylaxis; specific interventions disclosure such as drug cost, adverse effects of cancer treatment, chemotherapy, radiotherapy, surgical procedure, complementary and alternative medicine (CAM) therapy; nondisclosure of symptoms by patients; ethical nondisclosure during clinical trials; voluntary information/knowledge-seeking from print media, television, social media, and other sources; population survey; survey among HCP regarding attitude toward disclosure, cancer survivors; studies on parent–child disclosure; quality assessment of communication material such as pamphlet, images, metaphors; communication methods after laryngectomy; only inter-professional communication studies and studies focusing on noncancer life-limiting conditions.
Types of participants
We included studies with patients and/or caregivers of any age and gender who had suffered from cancer of any type and any severity, admitted, outpatient, or under community treatment being disclosed of cancer. We included all studies in which standard communication protocols were used or newly developed as a part of the research and were delivered to patients and/or caregivers by HCP or researchers. Also, we considered studies only if (1) Communication was conferred within HCP, patient and caregiver or HCP, and caregiver or HCP and patient. (2) Studies involved the clinical improvisation in face-to-face or telephonic dialogue with the HCP/researchers, and (3) studies that described the type of communication strategy.
Search strategy
A systematic literature search of the following databases was conducted on 15 June 2020 by two independent authors (RS and PC): Cochrane, PubMed, and Google Scholar. In addition, the reference lists of the pertinent literature were screened for the relevant studies.
Search keywords
The search started with the keyword collusion in cancer. Further to identify the articles of interest for this review, the search was narrowed by using the combination of following search terms as follows: (“Collusion” OR “communication” OR “communication pattern” OR “communication strategy” OR “communication methods” OR “communication techniques” OR “nondisclosure”) AND (“cancer”) (Supplementary file 1).
Data collections and analysis
Variables used for data extraction and further analysis constituted: Type of study/study design, Country, Age (mean and median), Type of study, Inclusion criteria, Exclusion criteria, number of Cases and Controls, Type of cancer diagnosis, Type of communication paradigm, Scales used for measuring depression, anxiety, quality of life and stress, and any newly developed communication module for breaking bad news or disclosure strategy.
Data extraction and management
Two authors (RS and PC) independently extracted data from the selected trials using a standardized coding form prepared in Microsoft Excel. They discussed any differences in the data extraction till the resolution of conflict. The following data were extracted:
General information
Author, Year of publication, Title, Journal (title, volume, pages), If unpublished, Source, Duplicate publications, Country, and Language of publication.
Intervention information
Type of intervention (e.g. structured/semi-structured questionnaire, method of interview, survey, medical record/notes analysis, transcript analysis, and/or a combination), Time duration of interview method (detailed information if available), patient and caregiver preference (patient preferred versus researcher selected), Professionals involved (professional or training of nonprofessionals), Length and frequency of disclosure intervention, Intensity of intervention, and Comparison intervention if any.
Participant information
The total sample size of the study, Study setting (hospital, outpatient, palliative care, hospice care, home, community), Cancer diagnosis, Communication technique, and Patterns of collusion.
Types of outcome measures
The quality of life and patient/caregiver satisfaction is a crucial component of cancer prognostication. In end-of-life care, the communication strategies are varied due to cultural influence on the patient’s autonomy. Therefore, we selected the following primary outcomes for this review: Disclosure interface between HCP, patient, and caregivers; Effective disclosure techniques and protocols evolved to date; Duration and frequency of disclosure sessions; Professionals involved in disclosure making.
Results
Result of search
A total of 603 studies met the preliminary search criteria, and additionally, 10 relevant studies were included from the hand searches of references, out of which 101 studies were duplicated. After the title, abstract, and full-text screening, 386 studies were excluded as they were not relevant while 58 studies were targeted only at physicians’ responses on prognostic disclosure hence excluded. After excluding 15 more studies on disclosures emphasizing more diagnostic communication, and another 2 studies targeting video-vignette-based assessments (Supplementary file), we included 51 studies with 10,569 subjects in the final qualitative synthesis, as shown in Figure 1.

PRISMA flowchart of the review.
Characteristics of the included studies
Types of studies among 51 included studies involved 4 mixed-method studies, 18 qualitative studies, 12 cross-sectional studies, 2 prospective longitudinal studies, 2 retrospective studies, 1 ethnographic study, 2 randomized control trials, and 1 each including an observational pre-post design, descriptive correlational study, multicentre interpretive description study, retrospective comparison with cohort design, quasi-randomized design, and an intervention survey. Nearly one-third of the studies were from the United States and India (Supplementary file).
The reasons for poor prognostic disclosure included the emotional well-being of a patient, family reasons, the patient’s personality, the longevity of the disease, barriers to communication, and disease severity in a study by Chittem et al. 6 A study on detecting patients’ preferences for breaking bad news emphasized the need for tailoring the communication process to the individual needs 5 which was also supported by a study on developing a tool named Patient Communication Pattern Scale (PCPS). 7 The probability of cancer patients being informed of their diagnosis, and prognosis found that nearly 78% of poor prognoses were disclosed by physicians. 8 A study by Sutar et al. 3 found that most of the patients preferred disclosure in the absence of a caregiver. In a mixed-method study from Taiwan by Tang and Lee, patients expressed a strong preference for their physicians to inform them, while lower preferences for their physicians to inform their family members. 9 A study from Canada explored the cancer experience for older women with carcinoma of breast and found that it is a false perception that older women do not want to participate in the decision making. 10 A study by Harding et al. 11 talks about a novel model to understand the stigma and accessibility of palliative care. The study also found that oncologists’ and families’ unwillingness to disclose the prognosis, and patient’s concerns related to pain symptoms make clinicians view their services as under-utilized, and patients perceive palliative care as a pain management service. In a pre-post design study by Nayak et al., there was a significant difference in terms of overall satisfaction, resolution of doubts, ensuring privacy, and use of clear language by physicians before and after the training in prognostic disclosure. 12
In terms of the amount of prognostic disclosure in patients with CA breast, Bergqvist and Strang emphasized that hope is an enduring factor and the disclosure could therefore be selected for positive news, not necessarily the “whole” truth. 13 It is also true that just including the statements of optimism did not increase the likelihood of agreement or disagreement about the chance of cure as observed by Robinson et al. 14 The provision of selective information on chances of recovery (42.6%) was the second most common type of information sought by patients followed by the treatment-related details (26.9%) in one study. 15 A qualitative study from Sweden, by Hoff and Hermerén, concluded that the physicians should not only deliver the results of each test but also explain the context to help patients read between the lines from diagnosis to prognosis. This implies that physicians should not wait for terminally ill patients to ask for disclosure. 16 According to a study by Rosenberg et al. 17 ‘following a novel approach’ could be beneficial for prognostic disclosure and may include a written emotional disclosure task that can positively impact health outcomes in a cancer population. In an ethnographic study, 82.8% of patients reported false optimism about recovery varied across stages of cancer, and the maximum false optimism was seen at the third stage. 18
Studies that focussed on shared decision making during prognostic disclosures mentioned an eHealth program to maximize the effects of shared decision making and found that trust in the health care system was significantly associated with the eHealth literacy of the participants. 19 Similarly, according to a study by Ghoshal et al., 20 the patients felt that knowing a diagnosis and prognosis may help them to be prepared, plan additional treatment, anticipate complications, and plan for the future and family. The strong desire among caregivers to protect the physical and psychological well-being of patients was noted by Victor et al. 21 while the majority of the patients in a study by Reinert et al. 22 expressed the need for more information preferably through a personal, face-to-face meeting. This was supported by nearly two-thirds of patients and one-fourth of caregivers who reported that prognostic information was important according to Diamond et al. 23 Disclosing more detailed information to terminally ill cancer patients contributed to a better quality of communication, irrespective of the stage of disclosure as estimated by two studies.24,25 The study by Abdul-Razzak et al. describing a process of information exchange that defined ‘knowing me’ and ‘conditional candor’ appeared to play a significant role in prognostic disclosures. One study also emphasized the role of a nuanced approach to truth-telling when having end-of-life discussions with physicians. 26 The importance of finding the feelings of cancer avoidance, a climate of nondisclosure, and mutual concern were studied in a study by Zamanzadeh et al. 27 One observation by Nakajima et al. 28 concludes that informing more details about patients and their families including disease conditions and prognosis helps to improve the quality of terminal care. A high rate of the desired nondisclosure is found in the family-centered model as compared with the medical decision-making model which may require ethical exploration in future research. 29
In terms of not disclosing prognostic information, a study by Roscoe et al. 30 found that patients perceived an absence of communication about key end-of-life topics. This can be avoided by improving the delivery of information by framing information positively, gradually disclosing information, and separating family consultations as noted by Mitchison et al. 31 In a qualitative study by Valizadeh et al., 32 the participants wanted basic information about their prognosis and treatments from their treating physicians, but did not receive this information, and encountered difficulty accessing information elsewhere. In another study, it was noted that 65% of families did not want to disclose information to their children while decision making about treatment. 33
Communication interface and data collection method used for prognostic disclosure
The interface of prognostic communication or disclosure of information related to cancer prognosis was assessed in 53 studies. A face-to-face interview setting was used in 23 studies as described in Table 1. Two retrospective studies retrieved the prognostic communication details while in-person telephonic interviews were conducted in two studies using medical records.34–36 In comparison, the combination of methods such as interviews and records or interviews and ward observation or interview and home visits was used in five studies.8,18,37,38 Almost all the studies with face-to-face or telephonic interviews used audiotaped recordings of verbatim of the triad involved, and subsequently, most of the qualitative studies used grounded theory procedures for analysis of the transcripts. 10 All included studies had participants from either or both genders with ages more than 18 years except one study that included children. 39
Characteristics of the studies included in the systematic review.
Communication modules and techniques used for prognostic disclosure
As described in Table 1, the module of the disclosure was semi-structured questionnaire in 16 studies,3,8,9,11,14,16,19,26,29,34,39–41,43,55–58 self-reported questionnaire in 5 studies,12,19,42,59 and structured questionnaire in 11 studies. Writing-based expressive communication 17 and video vignette-based interface55,58 were used as an alternative interface for prognostic disclosure in two studies (Supplementary data). Mail-based submission of disclosure-related information was noted in three studies.43–45 Information disclosure associated with data collection was indirectly supplemented through behavioral observation of patients in five studies. 18 Focused group discussion was a part of disclosure in two studies.8,37 Significant heterogeneity was noted in terms of the stepwise approach to disclosing the prognosis. Sixteen studies explicitly described the communication techniques used during interviews.
These included efforts to disclose information through certain questionnaire and protocols during the study such as SPIKE protocol, 24 VOICE protocol (Views of Informal Carers – Evaluation of Services), 8 STAS-J (Support Team Assessment Schedule-Japanese), 28 CCAT-F Disclosure subscale and perception of the patients’ degree of disclosure regarding cancer-relevant topics caregiver strain (CSI), and unmet needs (SCNS-P&C), 25 Attitude Toward Truth-Telling of Cancer, 60 National Comprehensive Cancer Network (NCCN), 46 Distress Thermometer and Problem List and University of Washington School of Medicine Quality of Communication Questionnaire (QOC), 30 Prognosis and Treatment Perceptions Questionnaire (PTPQ), 23 Cancer Patient’s World Questionnaire (CPWQ), 42 Cancer behavior inventory,45,61 University of Washington School of Medicine Quality of Communication Questionnaire (QOC)-based structured questionnaire, 30 Disclosing Diagnosis Questionnaire (DDQ), 47 and Rissel Acculturation Scale. 37
Newer methods for disclosure balanced patient autonomy and family-centric disclosure. One of the studies developed 14 items of collusion questionnaires (patient version and caregiver version) administered using a ‘FRIENDS’ protocol (Find-Feelings, Reason-Reason out-Reassure, Identify-Intention, Effect of Escaping, Now or Never, Discuss-Deterioration-Damage and Stabilize) 3 which is similar to conventional methods of breaking bad news; however, it is developed by a team of psychiatrists and emphasizes more on the dealing with the escaping attitude of patients and caregivers and handling the distress in separate interviews. The semi-structured interview schedule for diagnosis and prognosis associated collusion, 9 The Marburg Breaking Bad News Scale (MABBAN) 5 gives more emphasis on individual preferences and tailoring the communication process to the individual needs, based on SPIKES protocol. The web-based tool 48 emphasizes the awareness of the values associated with quality and length of life, a crucial component for health delivery. The 14-item Patient Communication Pattern Scale (PCPS) 7 addresses the dimensions of information, clarification, initiation, preferences, and emotions required for more open and collaborative decision making in cancer care, while the ‘WebChoice’ preferences 45 allow the consolidated analysis of questionnaires, system logs, and digital messages. Moreover, digital platforms such as computer-based educational programs (CBEP) and personalized letters (PL) are being developed to cater to patient-centric disclosure about their cancer prognosis which gives feedback to the patient as well as the treating team about their emotional processing. 41
Duration of prognostic disclosure session and frequency of such sessions
Around 13 studies have described the time required for disclosure of the information using the respective methodology of the research framework. The duration of the prognostic disclosure session ranged from 7 min to 1 h. However, six studies mentioned the required time as less than 30 min, such as 22 min 26 and a few minutes to 30 min,3,6,14,30,46 while six studies mentioned required duration of more than 30 min to 1 h.5,10,11,13,17,27,32,39,59,62 Time constraint is an important indicator that should be focused on while developing disclosure modules in cancer prognostication. There was no consensus on the frequency of disclosure sessions; however, newly developed protocols have suggested having face-to-face interviews, at least twice, to deliver the information on prognostic disclosure.3,10
Health care professional involved in prognostic disclosure
Professionals involved in actual prognostic disclosure were assessed in all the studies. Around 43 studies had explicitly stated the professionals or treating team members who were involved in prognostic disclosure. Four studies involved mental health professionals3,8,25,42 of which three studies exclusively involved psychiatrists in disclosure-related research3,8,25 while assistance from the clinical psychologist and psychiatric social worker was noted in other studies. As described in Table 1, the prognostic disclosure was carried out by trained researchers or research assistants in 14 studies but not clarified on their professional qualifications, treating physicians in 10 studies, treating oncologists in 5 studies, and nurses in 1 study 12 as compared with a combination of multiple HCPs in 9 studies as shown in Table 1. Very few studies indicated the direct involvement of medical or surgical oncologists in disclosure. This also highlights the difficulty in handling prognostic disclosure by oncologists. What factors determine such a discrepancy could be a topic of future research.
Discussion
This is the first review of its kind which has focussed on the communication methods used to unravel the collusion and systematically analyzed the techniques of prognostic disclosure among HCP, patients, and caregivers. Factors determining the collusion could be associated with any of the three persons involved in the triad of information exchange. From HCP’s perspective, oncologists were found to be least involved in direct prognostic disclosure. 3 This could be related to the perceived therapeutic nihilism and inadequacy in handling difficult questions posed by patients and caregivers during treatment. Physicians and other HCP are also worried about the deleterious effects of disclosing facts related to the bad prognosis of cancer and anticipatory noncompliance to further treatment and decisions about palliative care by patients and caregivers. Only two studies involved psychiatrists in prognostic disclosure raise a critical question of inconsistent involvement of mental health professionals in collusion with associated researchers that should be emphasized in future palliative services. Another aspect of prognostic disclosure is the average time required for such sessions ranges from 22 min to 60 min while requiring multiple sessions for a few patients and families. Thus, a significant amount of dedication is expected from a treating team; therefore, having a team of regular palliative care specialists or mental health professionals could help in managing the collusion. 2 Since palliative care specialists and mental health professionals can address collusion as well as train fellow HCP with relative certainty, it is wise to expect them to develop consistent disclosure modules fitting the needs of end-of-life care. This would undoubtedly improve the quality of life of patients with cancer.2,3 One of the critical barriers in prognostic disclosure is the absence of uniform communication modules and training programs for HCP dealing with cancer patients, which may be explained by their limited utility to replicate the research findings across the world.
Unlike in developed countries, relatively sparse dedication and importance are given to the assessment and management of psychological concerns arising in the aftermath of cancer diagnosis and prognosis in developing countries. There is also a paucity of palliative care professionals in developing countries. The striking differences among decision-making models of west and east are also responsible for halting the progress of uniform training of HCPs to systematically assess individual factors in disclosure making. Recent decades have witnessed the shift among disclosure techniques from the ‘patient’s autonomy’ to the ‘family-centric model’ in many countries.49–52 This overlap is a result of cultural diversity and view of life and death from the family perspective. The transition from different stages of cancer and facing the end-of-life situation may not be an ordinary circumstance to be catered to by the medical model of ‘patient autonomy’. Instead shared disclosure could be preferred by some patients and caregivers, which is substantiated by common family values in eastern countries. Although maintaining patient privacy and autonomy is of prime importance in the medical model, the shared caring and decision-making model of the family should equally be given priority. Therefore, sequential disclosure techniques maintaining patient and family values could be perceived as the best disclosure modules in the future. 53
HCPs involved in the care of cancer patients play a significant role in navigating the disclosure preferences that eventually result in a systematic unraveling of collusion. 54 It is essential to have a face-to-face or video conferencing-based module starting with open-ended questions funneling into close-ended statements through the development of separate and structured protocols for patients and caregivers. Alternately routine evaluation of self-rated questionnaires can assist HCPs and caregivers in understanding the mental health trajectory of patients and readiness for disclosure. It is customary to believe that HCP should receive professional training to carry out such communication signaling within the triad effectively. This could also mitigate the burnout among HCP who are not equipped with the required disclosure tools.
Conclusion
Improvement in treatment adherence after healthy disclosure could be the ultimate success on the part of treating teams in palliative or hospice care. Nonreluctance to participate in a treatment and psychological breakdown process could be addressed by the uniform disclosure module with the help of palliative care specialists or mental health professionals. Currently, enough evidence substantiates the fact that prognostic disclosure does less harm than expected and future protocols should take care of patients’ and caregivers’ feelings of ‘being understood’. It can be concluded that an average time required for any session of prognostic disclosure should be at least 30 min with a patient alone. Finally, considering the cultural diversity across the world, it is yet to see if the development of a universal disclosure module could fit well for a ‘family-centric’ as well as ‘patient’s autonomy oriented’ approach than simply finding the best among the two.
Limitations
The review is limited to a few databases; hence, other methods of disclosure in other databases and the gray literature could have been missed, though a hand-search of the references was carried out. The review is not able to weigh the benefits of one communication practice over another because of limited studies on the evidence of effectiveness. Few studies have considered diagnostic as well as prognostic collusion together, and therefore, it is difficult to see them separately as cancer care involves the continuum of care across several stages of the disease.
Implications
The review can provide a one-stop check on the available communication techniques and protocols used among cancer and palliative care services for prognostic disclosure. This could enable clinicians to keep up to date with evidence-based information about various communication methods and protocols followed during disclosure. The review also highlights the importance of developing the uniform communication paradigm as a potential area for future research.
Supplemental Material
sj-docx-1-pcr-10.1177_26323524221101077 – Supplemental material for Prognostic disclosure in cancer care: a systematic literature review
Supplemental material, sj-docx-1-pcr-10.1177_26323524221101077 for Prognostic disclosure in cancer care: a systematic literature review by Roshan Sutar and Pooja Chaudhary in Palliative Care and Social Practice
Footnotes
Acknowledgements
We thank Dr. Vikas Yadav, Scientist E, ICMR-NIREH, Bhopal, Madhya Pradesh, India for his contribution to the manuscript.
Ethics approval and consent to participate
Not applicable as this is a systematic review of published literature.
Consent for publication
Not applicable for patient’s consent. Both the authors give consent for the publication.
Author contribution(s)
Funding
The authors received no financial support for the research, authorship, and/or publication of this article.
Conflict of interest statement
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Availability of data and materials
The data and material is available on request to corresponding author.
Supplemental material
Supplemental material for this article is available online.
References
Supplementary Material
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