Abstract
This article examines the evolving role of Human Resources (HR) in Indian schools, arguing for a shift from transactional administration to Strategic Human Resource Management (SHRM) that directly advances teaching quality and student outcomes. Drawing on sector context and practitioner experience, the article analyses HR structures across public and private schools, detailing persistent challenges in recruitment, retention, professional learning and policy implementation, It explores emerging priorities such as staff well-being, DEIB (Diversity, Equity, Inclusion, and Belonging), digital HR systems, and leadership that promotes learner agency and staff empowerment. Central to the analysis is employee voice as a catalyst for cultural and policy change, illustrated through practices in international schools across India, with a focus on The British School, New Delhi. The article outlines HR’s role in fostering inclusive cultures and translating staff feedback into actionable policies. It also presents a practical framework for Continuous Professional Development (CPD) through workshops, mentoring, and global collaborations, aligning people strategy with educational vision.
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