Abstract
This article features a grounded theory study that explored communication in online Master of Business Administration (MBA) group work, with an emphasis on skills transferable to remote professional collaboration after graduation. Data were collected from nine online MBA students through individual reflection documents and a focus group discussion. These data were analyzed and revealed themes about the importance of agreeing on not just norms and resources but also normative actions to facilitate online collaboration. Findings led to recommendations for designing online group assignments that enhance communication skills during online collaboration—skills that are becoming increasingly integral to professional success.
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