A Paradigm for Validating Organisational Citizenship Behaviour Scale in Indian Context

Abstract

Despite the fact that organisational citizenship behaviour (OCB) is unprompted by the organisations, it supports the effective running of organisations throughout a discretionary entity of employees’ behaviour. OCB contributes to the organisation in several ways and helps organisations in achieving sustainable competitiveness. Though, owing to individual behaviour and cultural differences, the magnitude of OCB possibly will change across the countries. This research article intends to validate the instrument for assessing OCB in an Indian context. A sample of 549 employees working in public and private organisations situated in the northern part of India was collected. The study has applied a descriptive research design and the quantitative approach. Five constructs for the OCB assessment were selected for their reliability and validity, using first-order and second-order confirmatory factor analysis (CFA). Results show that there is no reliability and validity issue in this particular scale, and the confirmatory factor analysis of OCB signified that there was a good fit of CFA model data. Findings of this article add to the theoretical and practical legitimacy of OCB measure from an emerging country context.