Abstract
This study aimed to describe the quality of interactions between early childhood educators (ECEs) and children, as observed in childcare centers and as reported by early childhood educators (
Introduction
As of 2016, the population of Quebec (Canada) included 439,930 children under the age of five, 57% of whom attended educational childcare services governed by the
More specifically, the quality of educational childcare services involves four dimensions (MF, 2019), the first of which is the quality of interactions between ECEs and children. This dimension is particularly important, having been found to be the best predictor of learning among children aged 4.6 years (Sabol et al., 2013). However, despite the recognized importance of these interactions, the Québec Survey on the Quality of Educational Child Care (2003, 2014) revealed that most childcare centers attended by preschool-aged children only minimally met the quality standards (Drouin et al., 2004; Gingras et al., 2015).
In fact, the quality of ECE–child interactions as observed in educational childcare settings was only rated as fair, with an average score of 2.85/4 in 2003 (Drouin et al., 2004), and 2.82/4 in 2014 (Gingras et al., 2015). Moreover, the results of these two surveys indicated that only one third of children were being cared for in childcare centers where the quality of ECE–child interactions was rated as good or very good (Drouin et al., 2004; Gingras et al., 2015). These results show that little has changed in the quality of ECE–child interactions over the last 10 years despite the recognized importance of these interactions when it comes to supporting learning and development among children (Sabol et al., 2013). The results of these surveys thus underscore the relevance of examining the quality of educational services provided in childcare centers and, in particular, the quality of ECE–child interactions in these settings. Recognizing the importance of the educational quality of ECE–child interactions, it appears essential to examine it, qualitatively rather than a quantitatively (as observed from both the outside and inside). Thus, the question that guided this research was, “What is the quality of ECE–child interactions as observed in childcare centers and perceived by early childhood educators?”
Quality of ECE–Child Interactions as Observed in Educational Childcare Settings
High-quality ECE–child interactions play an activating role, promoting learning and development among children (Centre pour la recherche et l’innovation dans l’enseignement, 2007). To assess the quality of these interactions in educational settings, a team of researchers developed an observational tool called the Classroom Assessment Scoring System [CLASS], structured around three main domains associated with developmental gains among children; (a)
In the childcare context,
Since its creation, the CLASS has garnered a great deal of interest in the scientific community, both in Quebec (Bouchard et al., 2017) and internationally (Cadima et al., 2013; Leyva et al., 2015; Pakarinen et al., 2010; Von Suchodoletz et al., 2014). Studies using this instrument throughout the world have shown a similar pattern of results, with scores for the
It thus appears relevant to better grasp the complexities of this issue beyond the CLASS scores, shedding light on aspects that these observational data do not reveal. To this end, examining the quality of ECE–child interactions both as observed in childcare settings and as reported by ECEs appears to be a promising avenue. Indeed, the way ECEs report perceiving the quality of their interactions with the children in their groups tends to influence the quality of these interactions as observed (Duval et al., 2016). However, few studies have focused on ECEs’ reported practices related to the quality of these interactions, or how they perceive the three domains of the CLASS beyond the scores assigned for them.
Quality of ECE–Child Interactions as Reported by ECEs
The way ECEs perceive and define their practices could help explain the observational data on the quality of ECE–child interactions in early education settings (LaParo et al., 2009). For example, Hamre et al. (2012) showed that kindergarten teachers who reported believing more strongly in the importance of supporting children’s language development used a greater number of interventions to this end (e.g., favoring back-and-forth exchanges and repeating the children’s words), helping to increase the quality of
However, it can be difficult for practitioners to articulate the reasoning behind the pedagogical practices they use (Maurice, 2005). Moreover, Argyris and Schön (1974) argue that there is an observable incongruence between what individuals say they wish to do and what they actually do, that is, between their theories-in-use (observed practices) and their espoused theories (reported practices). Theories-in-use and espoused theories are both theories of action (Argyris et al., 1985) but are considerably different. Theories-in-use usually develop on an intuitive level, which explains the difficulty of asking someone to explain them in a given situation (Argyris & Schön, 1974). Take, for example, the grammar rules that govern language. People cannot always precisely define these rules or the syntactical structures needed to explain why they word their statements the way they do (Argyris & Schön, 1974).
Espoused theories, for their part, refer to the theories that people claim to adhere to when explaining their choices or justifying their actions. For example, an individual might say it is important to use a broad range of vocabulary with children to support their language development. However, the action this person takes might not actually reflect this, as they may instinctively tend to use a basic level of language that is not, in fact, advanced enough for the children they are interacting with. To sum up, theories-in-use are not easy to identify, and should not be confused with espoused theories (Argyris & Schön, 1974). Indeed, when a person is asked why they act a certain way, their answer usually refers to their espoused theories rather than the theories-in-use that actually guide their behavior, which are intuitive (Argyris & Schön, 1974).
It thus appears relevant to examine the practices of ECEs, as observed, to better understand their theories-in-use regarding the quality of their interactions with the children in their groups, which they may not be able to clearly articulate. At the same time, examining ECEs’ espoused theories could help deepen the analysis of these observational data. Thus, with the end goal of improving the quality of ECE–child interactions in childcare centers, it is important to bring out ECEs’ practices as observed (theories-in-use), but also to examine how ECEs perceive the quality of their interactions (espoused theories), as these practitioners are the main agents of change in their own practices.
Research Goals
This study aimed to examine the quality of ECE–child interactions in childcare centers, known to be a key component of children’s learning and development (Sabol et al., 2013). More specifically, it aimed to (a) examine the quality of ECE–child interactions as observed in childcare centers (theories-in-use), and (b) explore how ECEs perceived the quality of these interactions, as self-reported (espoused theories). These first two goals led to a third goal, namely, to (c) identify the espoused theories acting as obstacles to the implementation of ECEs’ theories-in-use, and bring out the tensions related to the quality of these interactions in childcare centers as perceived by ECEs themselves.
Method
Participants
The sample consisted of 15 ECEs working in six childcare centers in the Greater Quebec City area (Canada). These childcare centers were in the same geographic area, but in different boroughs of the city. More specifically, they were
All participating ECEs were Caucasian and their average age was 48 years. They had, on average, 19.2 years of experience in early childhood education (
Measures
A mixed methods research design (Creswell, 2011) was used, including (a) observations carried out in childcare centers (quantitative data), and (b) individual interviews conducted with each of the participants (qualitative data).
Quality of ECE–child interactions as observed in childcare centers (theories-in-use)
The quality of ECE–child interactions as observed in childcare centers was rated using the CLASS (Pre-K version), for use with 3 to 5-year-old children (Pianta et al., 2008). As illustrated in Figure 1, the CLASS covers three domains: (a)

Domains, dimensions and indicators of the CLASS tool.
As prescribed by the tool’s designers, the quality of classroom interactions was assessed by duly certified observers (see http://teachstone.com), on the basis of four cycles of observation. More specifically, a cycle of observation involves 20 min of observation followed by a 10-min rating period, with scores being attributed for the quality of each dimension using a 7-point rating scale (1–2 =
Quality of ECE–child interactions as reported by ECEs (espoused theories)
Individual semi-structured interviews were conducted with the ECEs to bring out their espoused theories regarding the quality of their interactions with the children in their groups. Following an opening question on the mission of childcare centers, participants were asked open-ended questions regarding the three domains of the CLASS. A sample question was: The quality of ECE–child interactions refers to three domains. The first domain is
To not influence the ECEs’ responses, the objectives of the study were not presented to them. These interviews aimed to bring out the ECEs’ espoused theories regarding their practices (theories-in-use), according to the three domains of the quality of ECE–child interactions. It should be noted that the
The participants’ answers were recorded and transcribed in full. All the interviews were analyzed using content analysis to identify common themes (Krippendorff, 2004), according to the three domains of the CLASS. To bring out the ECEs’ comments regarding their practices related to the quality of their interactions with the children, their answers were coded according to the CLASS dimensions to which they referred. As the CLASS uses a clearly defined analytical grid (e.g., domains, dimensions and indicators), the codes related to the items used in this tool. For example, when an ECE mentioned something related to the “smile” indicator in the
In line with Wolcott (1994), the qualitative analysis conducted in this study involved three steps: (a) collecting the ECEs’ comments describing their interactions with the children (verbatims); (b) analyzing the data (using
General Procedure
The ECEs were recruited on a voluntary basis. First, an electronic newsletter was sent to the directors of childcare centers in the Greater Quebec City area. Directors who agreed to participate in the project then transmitted the information to the ECEs in their centers, and those who were interested in participating in the research contacted us.
The data were collected at two different time points. First, a research assistant, a certified Pre-K CLASS observer, visited the childcare centers to observe the quality of ECE–child interactions therein. All observations were carried out in the morning, a time chosen by the ECEs. The latter did not have to change their usual routine. The observations fit into the usual schedule followed by the childcare centers. The observer sat or stood behind the group and did not intervene at any time.
Next, interviews (lasting 20–60 min) were conducted by a single research assistant with the participating ECEs in the childcare centers (without the children being present), exploring how they perceived the quality of their interactions with the children in their groups.
Results
Quality of ECE–Child Interactions as Observed (Theories-in-Use)
To address the first goal of this study, namely to examine the quality of ECE–child interactions in childcare centers, descriptive analyses were performed. The mean scores for the CLASS, presented in Table 1, show an average-to-high level of quality for the
Mean CLASS Scores.
The bold values correspond to means of the CLASS domains.
With regard to the quality of
With regard to the quality of
Finally, with regard to the quality of
Quality of ECE–Child Interactions as Reported (Espoused Theories)
First, qualitative analyses, using
Number of times the indicators associated with the CLASS domains were mentioned
As illustrated in Figure 2, in their comments, the ECEs mentioned the indicators associated with

Number of mentions about CLASS indicators.
ECEs’ comments relating to the dimensions of emotional support
The next set of figures provides a more detailed presentation of the ECEs’ espoused theories regarding each domain of the quality of ECE–child interactions. Figure 3 illustrates the number of times the ECEs referred to each of the dimensions of

Early Childhood Educators’ comments relating to the dimensions of
As can be seen, the ECEs referred to the
Early Childhood Educators’ Comments Relating to
As also shown in Figure 3,
Finally, as shown in Figure 3,
ECEs’ comments relating to the dimensions of group organization
As for the ECEs’ espoused theories regarding

Early Childhood Educators’ comments relating to the dimensions of Group Organization.
As can be seen, the ECEs (
Early Childhood Educators’ Comments Relating to
As shown in Figure 4, the
Finally, Figure 4 shows that
ECEs’ comments relating to the dimensions of instructional support
As for the ECEs’ espoused theories regarding

Early Childhood Educators’ comments relating to the dimensions of Instructional Support.
First, it can be seen that they referred to the
Early Childhood Educators’ Comments Relating to
Moreover, Participant CPE4A stressed that she strives to help the children formulate hypotheses and reason more deeply. In addition to addressing the
In fact, as shown in Figure 5, the
Finally, as can be seen in Figure 5, none of the ECEs referred to
Espoused Theories Reported During the Interviews Acting as Obstacles to the ECEs’ Theories-in-Use
Several obstacles to the implementation of the ECEs’ theories-in-use were brought out in their comments, despite the fact that no questions on this point were asked during the interviews. The tensions perceived and reported by the participants, referring to their espoused theories, could provide some insight into the observational data (theories-in-use) reported in this study.
With regard to
Perceived Tensions Relating to
Some participants’ comments (
Another tension that emerged with respect to showing
The ECEs’ espoused theories regarding the schedule also appeared to represent an obstacle to the implementation of their theories-in-use related to
Perceived Tensions Relating to
Again with respect to
With regard to
Perceived Tensions Relating to
To conclude, the low scores assigned to I’m not perfect, I know, I have weaknesses. Sometimes I don’t think of it right away, and then I realize I’ve missed the chance to learn something, but I do like to ask for help.
Discussion
This study aimed to examine the quality of ECE–child interactions as observed in childcare centers (theories-in-use), and bring out ECEs’ reported practices related to the domains of the quality of these interactions (espoused theories). It also set out to identify, in the ECEs’ comments, factors that could help explain the scores assigned to the quality of these domains as observed, and the ECEs’ espoused theories acting as obstacles to the implementation of their theories-in-use. This study thus brought out the tensions and gaps between the quality of ECE–child interactions as observed in childcare centers and reported by ECEs.
Quality of ECE–Child Interactions as Observed in Childcare Centers and Reported by ECEs (Theories-in-Use and Espoused Theories)
Our observational data based on the CLASS were consistent with the trends reported internationally (Hu et al., 2016; Leyva et al., 2015; Pianta et al., 2008), showing average-to-high levels of quality for the
Although the quality of
At the same time, the data relating to the quality of ECE–child interactions as reported by ECEs show that the participants’ comments referred more often to
Identification of ECEs’ Espoused Theories Acting as Obstacles to the Implementation of Their Theories-in-Use
Emotional support: Tension between the needs of the ECE and those of the child
The first tension that emerged was that between the needs of the ECE and those of the child. According to the ECEs’ theories-in-use,
These comments by the participants are in line with Marshall and Lambert’s (2006)findings showing that some adults base their practices on their own needs (in this case, not wanting the children to get wet) rather than the needs of the children in their care (in this case, the need for exercise). However, when ECEs base their actions on their own needs, this can act as an obstacle to the use of practices related to showing
Moreover, this focus by the ECEs on their own needs was compounded by their desire to please the children’s parents. For example, some participants referred to the need to come up with finished products to present to the parents. It could be argued that they were focusing in this instance on their own need (to please the parents) rather than on the needs of the children. In this regard, Cantin and Lemire (2010) pointed out that many ECEs seek to demonstrate their expertise to parents, to gain their recognition. Focusing on the creation of finished products allows ECEs to present these products to the parents (learning that can be seen), which could explain their desire to favor this approach. However, this raises questions with respect to showing
These results bring out the pertinence of examining the espoused theories guiding the actions of ECEs related to
Group organization: Tension between behavior management and the organization of space and time
Contradictions between the ECEs’ theories-in-use and espoused theories emerged, particularly with regard to
In their comments, some ECEs mentioned the importance of supporting the children’s negative emotions (e.g., anger or sadness), because these emotions could have a negative effect on both the group dynamics and
Moreover, while the
Instructional support: Few theories-in-use and espoused theories
With regard to both the ECEs’ theories-in-use and espoused theories, fewer indicators associated with
In their comments, the ECEs stated they saw the importance of supporting the children’s learning, but did not specifically mention doing so through activities based on the children’s needs or through periods of play, which nevertheless constitute a guiding principle of the Quebec government’s
To support children’s learning while taking their needs into account through an approach based on play, Cabell et al. (2013) suggest varying the type of social settings used (e.g., large group, free play, meals, and routines). Similarly, these authors suggest varying the learning activities, providing free choice periods that include free play and times when the children can make selections regarding a variety of elements (e.g., situations and material; Cabell et al., 2013). In the present study, the participants’ comments also brought out the importance of providing the children with a wide range of learning opportunities, including time for play. However, while the ECEs said they provided the children with a variety of learning modalities, in which the children engaged in play, they did not mention supporting their learning during these periods of play.
In fact, Winton and Bussye (2005) reported that even when a range of learning modalities is provided, ECEs rarely take advantage of periods of play to engage in quality interactions with the children. However, times when the children can make choices (e.g., free play) and engage in their own learning and development represent an opportunity for ECEs to guide the children in their discoveries, engaging in rich one-on-one conversations with them (Cabell et al., 2013). In the present study, the ECEs said they lacked time to provide each child with quality support, reporting that it was difficult to devote time to one particular child to the detriment of the whole group. Indeed, Roberts et al. (2014) reported that this is a central concern of many teachers and ECEs.
These results also point to other relevant ways to provide close and individualized support to ECEs, in view of improving the quality of
In this respect, Wasik and Hindman (2011), examining the effect of teacher coaching on the quality of teacher–child interactions in 30 preschool classrooms, implemented a PD program involving two components: (a) group training covering conceptual knowledge, and (b) individualized coaching following the modeling of specific instructional strategies that support young children’s development, particularly their language development (Wasik & Hindman, 2011). These researchers noted that the teachers showed a significant improvement in the
To sum up, it could be relevant for PD programs to target
Conclusion and Study Limitations
Debates are ongoing regarding the best way to support children’s learning and development in early education settings. Despite the sample size which constitutes a limitation of this study, the results shed light on this issue, confirming the relevance of examining the quality of ECE–child interactions in educational childcare settings. More specifically, the results help compare ECEs’ theories-in-use and espoused theories regarding the quality of ECE–child interactions in these settings, and bring out the constraints perceived by ECEs regarding the implementation of quality educational practices. It should be noted, however, that the terminology associated with the quality of ECE–child interactions (theories-in-use) may have represented an obstacle to the participants’ understanding of this issue, and thus affected their answers (espoused theories). In fact, the interviews focused on the domains of the CLASS, a theoretical construct that may not be meaningful to ECEs.
Nevertheless, the results of this study suggest that implementing a PD program may be a promising way to improve the quality of ECE–child interactions in educational childcare settings. Supporting ECEs through various PD modalities (training sessions, analysis of their practices, and group discussions) could help enrich their espoused theories regarding the quality of their interactions with the children in their groups and, in particular, the
Footnotes
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
