Abstract
This study is an attempt to explore the frequency of pragmatic content occurrence represented as three speech acts of requesting, refusing, and apologizing in global and local English Language Teaching (ELT) textbooks. Three global elementary ELT textbooks, namely
Introduction
Second language acquisition requires some competencies that L2 learners should master to conduct a successful communication. When language learners attempt to express themselves in L2 context, they encounter some barriers with regard to pragmatic content of their utterances. This, sometimes, happens despite the learners’ ability to use the language properly at syntactic and semantic levels. In fact, even though they are highly proficient as far as grammar and lexis are concerned, L2 learners fail to express and interpret communicative the study of language from the point of view of the users, especially of the choices they make, the constraints they encounter in using language in social interaction, and the effects their use of language has on other participants in the act of communication. (p. 240)
Given that, Glaser (2009) declares that high level of pragmatic competence in the target language has a constructive effect for successful communication within the L2 contexts. Owing to this, L2 learners need to be exposed to pragmatic content in their context of L2 learning.
ELT textbooks are among the various means used to provide L2 learners with pragmatic content represented in the speech acts such as request, refusal, and apology. According to Vellenga (2004), textbooks are among the most important instructional materials that have to be considered as the vital backbone for second/foreign language learning. As Diepenbroek and Derwing (2013) suggest, considering the significance of pragmatic knowledge in successful communication, material developers must give special attention to the important role of English Language Teaching (ELT) textbooks in promoting learners’ pragmatic competence in L2 classroom settings. Textbooks not only provide English as Second/Foreign Language (ESL/EFL) learners with grammatical and lexical aspects of the L2, but they also present pragmatic content that is necessary for the successful L2 learning.
Given the significant role pragmatic content plays in L2 material development for language learning, the purpose of this study is to explore how pragmatic content, represented as three speech acts of requesting, refusing, and apologizing, is distributed in global and local ELT textbooks. Whereas global ELT textbooks are prepared according to global norms and are instructed around the world, local ELT textbooks are prepared according to the norms of a particular EFL context. This research, then, is an attempt to measure the pragmatic content of both types of textbooks and finds out the differences, if any. Another concern of this study is to investigate the strengths and weaknesses of these textbooks in presenting pragmatic content.
Literature Review
Whether or not to include pragmatic content in ELT textbooks has been a matter of controversy. On one hand, Bardovi-Harlig (2001) states that textbooks cannot be considered as reliable sources of providing learners with pragmatic input and the inclusion of pragmatic content in ELT textbooks should be done with care as it requires analysis of authentic language. On the other hand, many researchers are of the opinion that pragmatic competence of L2 learners can be improved through instructional materials such as textbooks (e.g., Crandall & Basturkmen, 2004; Rose, 2005). Bouton (1994), for example, asserts that many pragmatic aspects of L2 such as conversational implicature can be learnt through instructional textbooks, and without them, the process of learning will be slow or even impossible. Koike and Pearson (2005) attribute another advantage in using instructional textbooks in pragmatic instruction. They believe that by using textbooks for instructing pragmatic content, language learners will have a higher chance of receiving feedback on linguistic features at pragmatic level. According to Koike and Pearson (2005), pragmatic acquisition is facilitated to the extent L2 learners have the chance to receive feedback on pragmatic issues. Given the importance of pragmatic competence in the process of L2 learning and considering the significant role that textbooks can play in improving learners’ pragmatic competence, it is of a great importance to review the literature for the studies which focused on the comparison among different ELT textbooks.
In an analysis of pragmatic content of ELT textbooks, Vellenga (2004) indicated that generally “a phrase or two” is concerned with pragmatic content in each page of common ELT textbooks. She also showed that “the distribution of speech act types across ESL and EFL textbooks did not appear to be patterned, nor based on frequency of speech act occurrence in natural language, and often seems counterintuitive” (p. 9).
According to House (1996), while grammatical and lexical items were usually contextualized in the texts, pragmatic content was always included in the textbooks in a de-contextualized format. Diepenbroek and Derwing (2013) demonstrated that textbooks tended to present pragmatic content in isolation and this usually caused problems in the process of L2 learning for several reasons. First, the significance of pragmatic competence in successful communication requires language learners to select among different linguistic choices with regard to the already taught pragmatic content. Consequently, de-contextualization usually leads to their difficulty in deciding the appropriate form–function relationship in authentic communication. Nguyen’s (2011) investigation could be a good example for this matter. In her research on evaluating the pragmatic content of the recently developed series of textbooks for Vietnamese upper-secondary schools, she found that there was not a sound relationship between the speech acts and their linguistic counterparts in these local textbooks. The second reason is that de-contextualizing pragmatic content may lead to learners’ inability to select an appropriate speech act in a specific situation due to nuance differences among different pragmatic structures (Cohen, 2005). Besides, textbooks sometimes misrepresent or oversimplify the appropriate pragmatic content in a particular situation (Crandall & Basturkmen, 2004).
According to Sheldon (1988), “textbook is the visible heart of any ELT program” (p. 237). As textbooks are vital sources of L2 learning out of the classroom, their roles in helping learners raise their pragmatic awareness becomes more significant in EFL contexts. As a result, many investigations have focused on ELT textbooks in EFL contexts.
In a research study, Nguyen (2011) surveyed pragmatic topics such as advising and apologizing in EFL textbook series. These topics were not included homogenously across different levels of the textbooks. The findings of her study also revealed that although the speech act of “opening a conversation” was included in all three levels of examined textbooks, the speech act of “closing a conversation” was not given the attention it deserved. According to Nguyen, maybe material developers consider conversation openers more complex than conversation closers for L2 learners of English.
In another study, Ekin (2013) examined how the speech act of suggestion was distributed in eight EFL course books. The results of this investigation indicated that up to 70.8% of strategies included in course books were about conventionalized forms. The findings further showed that suggestion strategies included at the pre-intermediate level were more than the ones included at the intermediate level.
Jiang (2006) conducted a study on the linguistic forms used to perform the speech act of suggestion in both real-life and ESL textbooks. She analyzed three recent and three old ELT textbooks so as to compare the distribution of the speech act of suggestion in the real-life language use and that of ELT textbooks. The results of her investigation showed that even though the new generation of textbooks included more structures regarding the speech act of suggestion, there was no difference between the recent textbooks and the old ones in terms of real-life use of this speech act. She concludes that it is a necessity for ELT textbooks to include background information about the structures of pragmatic content in real-life context.
In a 4-month study done in Korea, Kim and Hall (2002) investigated Korean children’s participation in an intensive reading program and its effects on their pragmatic competence. To gather the data, the researchers examined the number of words, utterances, and talk management features children used during some role-play sessions. The results of their investigation showed that reading books in general and intensive reading in particular could help learners develop many aspects of L2 pragmatic competence. In conclusion, they emphasized the significant role which ELT textbooks play in providing EFL learners with the chance to acquaint themselves with pragmatic content in the second language.
Due to the rising emphasis on the importance of L2 pragmatic content in successful communication and as ELT textbooks are one of the influential means to provide learners with linguistic features at pragmatic level, especially in EFL contexts, the purpose of the present study is to investigate the distribution of pragmatic content occurrence represented as three speech acts of requesting, refusing, and apologizing in global and local ELT textbooks. This study also aims to examine the strengths and weaknesses of elementary ELT textbooks in terms of their pragmatic content representation.
Research Questions
This study attempts to answer the following questions:
Method
Corpus
The elementary level of three global ELT textbooks, including
Data Analysis Framework
To analyze the distribution of three speech acts of requesting, refusing, and apologizing, three frameworks were used. As far as the frequency of the speech act of refusal was concerned, Beebe, Takahashi, and Uliss-Weltz’s (1990) framework was used. In their framework, Beebe et al. (1990) divided the speech act of refusal into two categories:
To obtain the frequency of the request speech act in the ELT textbooks, Blum-Kulka, House, and Kasper’s (1989) framework was adopted. Blum-Kulka et al. (1989) categorized the request speech act into three strategies, including
To analyze the speech act of apologizing, a framework devised by Olshtain and Cohen (1983) was used. In this framework, the speech act of apologizing was divided into five categories of
Based on these three frameworks and by analyzing dialogue and conversation parts of the ELT textbooks, the frequency of the speech acts as well as the main strategies used for each of them were counted. Regarding the speech act of refusal, whether it was (a) direct and/or (b) indirect, and for the speech act of request, whether it was (a) direct, (b) conventionally indirect, or (c) non-conventionally indirect were specified. As far as the speech act of apology was concerned, the researchers used Olshtain and Cohen’s framework to see to what category each act of apology could be attributed. The four categories for the speech act of apology were (a) an example of an apology, (b) an explanation or account of the situation, (c) an acknowledgment of responsibility, and (d) an offer of repair. The following extract taken from Unit 7 of
Waiter! I’d like the menu; please.
Here, You are, Sir.
The following extract taken from Unit 10 of
You can sing really well.
Oh! Thanks . . . But you can, too.
The following extract taken from Unit 2 of
For about 10 minutes.
Results
It is without saying that one of the problems existing in the corpus-based studies is the subjectivity which involves in the codification process. In this regard, the researchers conducted an inter-coder reliability to be sure about the consistency of the corpus analysis results. To do so, Krippendorff’s Alpha (KALPHA) was run. The result of the inter-coder reliability indicated a high index of reliability (
The first research question of this study was concerned with the overall frequency of pragmatic content regarding three speech acts of requesting, refusing, and apologizing in global as well as local elementary ELT textbooks. Figure 1 shows the frequency of pragmatic content in four elementary ELT textbooks. As seen below, while

Overall frequency of the pragmatic content regarding speech acts of requesting, refusing, and apologizing in elementary ELT textbooks.
The second question of this research study aimed to obtain the frequency of three speech acts within global elementary ELT textbooks. To this end, the frequency of each speech act was calculated based on the specified frameworks.
Table 1 demonstrates the frequency of the three speech acts in the conversation parts of the
Frequency of Three Speech Acts in
The frequency of the strategies used in each speech act can also be seen in Figure 2 below. As it can be seen,

Frequency of the strategies used in each speech act in
Table 2 indicates the frequency of three speech acts of requesting, refusing, and apologizing for
Frequency of the Three Speech Acts in
Different strategies of each speech act were also obtained by using the specified frameworks. As is shown in Figure 3,

Frequency of the strategies used in each speech act in
Table 3 presents the speech acts used in
Frequency of the Three Speech Acts in
The frequency of the strategies used for each of these speech acts is also presented in Figure 4. In comparison with

Frequency of the strategies used in each speech act in
The third question of this investigation was concerned with the frequency of pragmatic content represented in the speech acts of requesting, refusing, and apologizing in local ELT textbooks. For this purpose,
Frequency of the Three Speech Acts in
The strategies used for the three speech acts in

Frequency of the strategies used in each speech act in
One more thing worth mentioning is that, concerning the strategies used for the three speech acts, none of the global and local textbooks include any of the following strategies: non-conventionally indirect refusal for the speech act of refusal, and an explanation for the situation, an acknowledgment of responsibility, and an offer of repair for the speech act of apology.
Discussion
The results of this study demonstrate that it is quite difficult to find a clear-cut pattern both across and within the global and local textbooks with regard to the inclusion of pragmatic content. As far as the frequency of the speech acts across the textbooks is concerned, except for
Except for
Concerning the strategies used for each of the speech acts, although all the four textbooks only emphasized on the strategy of
One reason for these discrepancies may lie in material developers’ attitudes toward the role of ELT textbooks in L2 learning programs. On one hand, those who take Sheldon’s (1988) view that ELT textbook is one of the most important elements for successful language programs believe that effective ELT textbooks should cover all aspects of L2 including pragmatic content. In this view, as classrooms are thought to be an optimal place to equip language learners with pragmatic knowledge for future encounters (Koester, 2002), ELT textbooks should provide teachers with necessary examples of linguistic features at pragmatic level so as to help them optimize learners’ opportunities to promote their pragmatic competence. Naturally, material developers who share this viewpoint tend to include more features of pragmatic content in their textbooks. On the other hand, some such as Bardovi-Harlig (2001) argue that ELT textbooks should not be considered as reliable sources of pragmatic content in the classroom and cast doubt on the effectiveness of presenting learners with pragmatic content in ELT textbooks. Those who take Bardivi-Harlig’s view may focus more on linguistic features at syntactic and semantic levels, and more or less let the pragmatic aspects of L2 learning be automatically taken care of. Nevertheless, sometimes, especially in EFL contexts, ELT textbooks are the only means for providing learners with pragmatic content (Brock & Nagasaka, 2005).
The findings of the present study, with regard to strengths and weaknesses of global and local ELT textbooks, further suggest that, if we consider the frequency of pragmatic content as an indication of the efficiency of the textbooks at pragmatic level,
Conclusion
The aim of this study was to investigate the frequency of pragmatic content occurrence represented as three speech acts of requesting, refusing, and apologizing in global as well as local ELT textbooks. To this end, three global elementary ELT textbooks including
The present study suffered from a few limitations that should be taken into account when further research is designed. First, as this study only examined ELT textbooks at elementary level, it is not clear whether the strategies that were missing in elementary textbooks are included in higher levels or not. Further study is therefore necessary to examine the distribution of strategies for the three speech acts in intermediate as well as advanced ELT textbooks. Moreover, in this study, pragmatic content was examined only with regard to speech acts of requesting, refusing, and apologizing. Future studies can investigate the patterns of frequency for other speech acts.
The implications of this study are twofold. One implication is that as one of the most efficient ways of acquiring pragmatic competence in EFL/ESL contexts is through using ELT textbooks in the classrooms, it is of paramount importance for material developers to include different speech acts along with various strategies through which they can be performed so as to help L2 learners in promoting their pragmatic competence. The other implication of the present study is for language instructors. As discussed above, not all the speech acts and their strategies are sufficiently frequent and appropriately distributed in ELT textbooks. Therefore, it is the job of language teachers to fill these gaps whenever necessary, especially in EFL contexts where there is not enough exposure to linguistic features at pragmatic level.
Footnotes
Appendix A
Appendix B
Appendix C
Author’s note
At the time of this research the author Mobin Khanlarzadeh, was afiiliated to the University of Tehran, Iran. And now the author is associated with Imam Khomeini International University, Iran.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research and/or authorship of this article.
