Abstract
Morgan Kendrick, Vice President of Business Development and Patient Safety at BuyPro Health group purchasing organisation (GPO), contemplated his options regarding the IT infrastructure project he hoped to champion as he took his new position in January of 2017. BuyPro was a prominent Canadian healthcare GPO. Kendrick hoped to leverage BuyPro’s prominent industry position to promote adoption of global standards for procurement and service delivery purposes. In order for BuyPro to adopt global standards and use them as effectively as Kendrick wished, the company would need to invest substantially in upgrading internal systems to make them standards-ready. However, investment in the required systems upgrades would not directly facilitate negotiating for lower unit pricing on supplies purchased by member organisations. As he considered the future needs of the company and its industry, Morgan considered how best to promote his vision and build support for the necessary precursor investments.
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