Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work, a 10 chapter book with three appendices, provides health practitioners a way to plan, develop, and implement their ideas in health care settings to transform the delivery of health and human services programs. The book provides health professionals with suggestions to improve programs and services within the health care delivery system.
Commonwealth of Australia. (1999). The virtuous cycle, working together for health and medical research (Australian Health and Medical Research Strategic Review). Canberra, Australia: Department of Health and Aged Care.
2.
UlwickA. W. (2005). What customers want. New York, NY: McGraw-Hill.