Scholars new to the emotional intelligence (EI) literature will find that it is often confusing, with multiple proposals for what EI is, and how organizations should go about measuring it. Some major issues related to measurement are nominated and alternatives proposed for rethinking EI. Implications of these challenges and alternatives for HRD theory, research, and practice are briefly considered.
Bakan, D. ( 1967). On method: Toward a reconstruction of psychological investigation . San Francisco, CA: Jossey-Bass .
2.
Chaffee, E.E., & Tierney, W.G. (with P.T. Ewell & J.Y. Krakower). (1988). Collegiate culture and leadership strategies. New York, NY: American Council on Education/ Macmillan.
3.
Clark, B.R. ( 1970). The distinctive college: Antioch, Reed, and Swarthmore . Chicago, IL: Aldine.
4.
Gardner, H. ( 1993). Multiple intelligences: The theory in practice. New York, NY: Basic Books.
5.
Gergen, K.J. ( 1991). The saturated self: Dilemmas of identity in contemporary life. New York, NY: Basic Books .
6.
Mbigi, L., & Maree, J. ( 1995). The spirit of African transformation management. Johannesburg, South Africa: Knowledge Resources.
7.
Mitroff, I.I. ( 1983). Stakeholders of the organizational mind. San Francisco, CA: Jossey-Bass.
8.
Morgan, G. ( 1997). Images of organization (2nd ed.). Thousand Oaks, CA: Sage .
