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reception of the project among field workers as well as the main targets of the
intervention. The project received considerable media exposure. Initially, the
objectives of the project were to reduce the occurrence of violence, vandalism,
substance use and disorderly behaviour in the town centre. Project management
stressed from the outset that zero tolerance would not be applied to young people
alone. However as soon as the project got under way, senior police officers and the
media came to describe this as a campaign aimed at containing disruptive behaviour
by young people and at getting parents and the local community involved in
shouldering part of the responsibility. The data consist of interviews with police
officers who worked in the field, social workers and young people. Our study goes to
show that a lowered level of tolerance can have unwanted and uncontrollable
consequences. The project strengthened the feeling of solidarity between adults but
increased the lack of confidence between adults and young people.
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