Abstract
This research examines the extent to which actual implementation influenced how officers felt and the reasons for their feelings particularly about community-oriented policing (COP)-related activities, procedures, and COP philosophy in general. A pre- and post-implementation survey was conducted and followed up by a set of focus groups. The primary areas of difference between the pre- and post-COP expectations and experience were in the following areas: (a) less communication with other officers; (b) belief that they have less independence and discretion; (c) less participation in departmental decision making; and (d) more meetings with agencies and businesses, but less informal contacts with citizens. In addition, problem-oriented policing projects are considered too formal and time-consuming, given all their other responsibilities. These findings suggest that the local context of policing is an important element in the success of COP implementation.
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