Expert Systems: Implications for Educators

Abstract

This paper discusses the relevance of expert systems to hospitality educators. A brief overview of expert systems is provided followed by current applications in the hospitality industry as well as other business applications. Three major implications for educators are then presented. Educators should include the concept of expert systems in their curriculum. Expert systems can be used to design teaching tools. Finally, expert systems provide the opportunity for educators to lead industry by becoming the knowledge engineers of their field.