Conflict and Coordination Mechanisms in Family Travel

Abstract

The existing literature reveals a lack of research on conflict and coordination mechanisms in family travel. This study extends generational theory by qualitatively examining real travel experiences among three-generation Chinese families. The findings identify conflicts arising from differences in perspectives, decision-making, preferences, and health concerns. These conflicts are managed through five coordination mechanisms: compartmentalized coordination, rotational responsibility, strategic compromise, consensus building, and authoritative decision-making. By applying intergenerational theory and social exchange theory, this research deepens the understanding of how Chinese families navigate intergenerational dynamics during travel. It contributes to the literature by highlighting culturally embedded coordination patterns that maintain harmony and ensure collective satisfaction in family travel contexts. It also offers practical implications for developing targeted marketing strategies for family-oriented tourism products.