Abstract
This qualitative study explores individuals' perspectives regarding what they believe sustained the use of facilitated communication (FC), a controversial augmentative and alternative communication (AAC) method, in their place of work during the past 8 years. It was found that personal experiences with the method challenged mental models (Senge, 1994) of disability constructs, allowing for further exploration of the method in collaborative work groups. Administrative support and individual and organizational histories were also elements that supported use of FC. The author contends that a complex and individualized method such as FC thrives in an environment that supports and encourages professional inquiry.
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