The equitable access to quality healthcare by Malaysians has consistently been
the primary objective of the Ministry of Health (MOH). The epidemiological
transition to chronic illnesses, advances in medical technology, escalating
healthcare costs and rising patient expectations has necessitated the strategic
use of information systems in healthcare delivery. Malaysia has broken new
ground by implementing a nationwide network to address inadequate access to
healthcare, as well as to lower costs and achieve better health outcomes.
Teleconsultation refers to the electronic transmission of medical information
and services from one site to another using telecommunication technologies. This
technology transforms the healthcare system by rapidly matching patient needs
with the appropriate level of care however geographically remote they may be.
Our findings suggest that even in these early stages of implementation,
teleconsultation has led to cost savings, a more efficient allocation of
resources, enhanced diagnostic options and better health outcomes. Asia Pac
J Public Health 2002; 14(1): 29 - 34
