Two decades of literature published in SCOPUS-listed journals from 2001 to 2021 were analysed for the systematic literature review. Seminal articles were selected through the application of PRISMA-S checklist. A proposal for succeeding research is provided through the application of Theory, Construct, Context and Methods (TCCM) tool on the integration of the selected papers generating a conceptual framework for strategising healthcare organisational culture (HOC) in the era of HR 5.0. The observed research gaps were a lack of qualitative research on primary and secondary HOC and a scarcity of research on the prevailing HOCs in the Asian region (India). A lack of study on strategically utilising organizational culture for better human resource activities in the period of HR 5.0 in healthcare organisations was observed through the literature analysis.
AaronsG. A., & SawitzkyA. C. (2006). Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services. Administration and Policy in Mental Health Mental and Health Services Research, 33(3), 289–301.
2.
Al-BusaidiZ. Q. (2008). Qualitative research and its uses in health care. Sultan Qaboos University Medical Journal, 8(1), 11–19.
3.
AlharbiT. S. J., EkmanI., OlssonL. E., DudasK., & CarlströmE. (2012). Organizational culture and the implementation of person centered care: Results from a change process in Swedish hospital care. Health Policy, 108(2–3), 294–301.
4.
AllaireY., & FirsirotuM. E. (1984). Theories of organizational culture. Organization Studies, 5(3), 193–226.
5.
AnJ. Y., YomY. H., & RuggieroJ. S. (2011). Organizational culture, quality of work life and organizational effectiveness in Korean university hospitals. Journal of Transcultural Nursing, 22(1), 22–30.
6.
ArndtM., & BigelowB. (2000). Advances in health care management. In Chapter 11, The transfer of business practices into hospitals: History and implications (pp. 339–368). Emerald Publishing Limited.
7.
BellouV. (2008). Identifying organizational culture and subcultures within Greek public hospitals. Journal of Health Organization and Management, 22(5), 496–509.
8.
BellouV. (2010). Organizational culture as a predictor of job satisfaction: The role of gender and age. Career Development International, 15(1), 4–19.
9.
BerlowitzD. R., YoungG. J., HickeyE. C., SalibaD., MittmanB. S., CzarnowskiE., SimonB., AndersonJ. J., AshA. S., RubensteinL. V., & MoskowitzM. A. (2003). Quality improvement implementation in the nursing home. Health Services Research, 38(1), 65–83.
10.
BooraS., GuliaS. K., KausarM., TadiaV. K., Abdul Hakim ChoudharyA. H., & LathwalA. (2020). Role of hospital administration department in managing Covid-19 pandemic in India. Journal of Advanced Medical and Dental Sciences Research, 8(5), 22–25.
11.
BoschM., DijkstraR., WensingM., van der WeijdenT, & GrolR. (2008). Organizational culture, team climate and diabetes care in small office-based practices. BMC Health Services Research, 8, 180.
12.
BraithwaiteJ., GreenfieldD., WestbrookJ., PawseyM., WestbrookM., GibberdR., NaylorJ., NathanS., RobinsonM., RuncimanB., JacksonM., TravagliaJ., JohnstonB., YenD., McDonaldH., LowL., RedmanS., JohnsonB., CorbettA. … LancasterJ. (2010). Health service accreditation as a predictor of clinical and organisational performance: A blinded, random, stratified study. BMJ Quality and Safety, 9(1), 14–21.
13.
BrazilK., WakefieldD. B., CloutierM. M., TennenH., & HallC. B. (2010). Organizational culture predicts job satisfaction and perceived clinical effectiveness in pediatric primary care practices. Health Care Management Review, 35(4), 365–371.
14.
Caccia-BavaMd. C., GuimaraesT., & HarringtonS. J. (2006). Hospital organization culture, capacity to innovate and success in technology adoption. Journal of Health Organization and Management, 20(3), 194–217.
15.
CallenJ. L., BraithwaiteJ., & WestbrookJ. I. (2007). Cultures in hospitals and their influence on attitudes to, and satisfaction with the use of clinical information systems. Social Science & Medicine, 65(3), 635–639.
16.
CarneyM. (2011). Influence of organizational culture on quality healthcare delivery. International Journal of Health Care QualityAssurance, 24(7), 523–539.
17.
CataniaG., ZaniniM., HayterM., TimminsF., DassoN., OttonelloG., AleoG., SassoL., & BagnascoA. (2020). Lessons from Italian front-line nurses’ experiences during the COVID-19 pandemic: A qualitative descriptive study. Journal of Nursing Management, 29(3), 404–411.
18.
CrossanM. M., & ApaydinM. (2010). A multi-dimensional framework of organizational innovation: A systematic review of the literature. Journal of Management Studies, 47(6), 1154–1191.
19.
CurryL. A., BraultM. A., LinnanderE. L., McNattZ., BrewsterA. L., CherlinE., FliegerS. P., TingH. H., & BradleyE. H. (2018). Influencing organisational culture to improve hospital performance in care of patients with acute myocardial infarction: A mixed-methods intervention study. BMJ Quality & Safety, 27(3), 207–217.
20.
DaviesH. T. O., MannionR., JacobsR., PowellA. E., & MarshallM. N. (2007). Exploring the relationship between senior management team culture and hospital performance. Medical Care Research and Review, 64(1), 46–65.
21.
FottlerM. D., BlairJ. D., WhiteheadC. J., LausM. D., & SavageG. T. (1989). Assessing key stakeholders: Who matters to hospitals and why?Hospital and Health Services Administration, 34(4), 525–546.
22.
GershonR., StoneP. W., BakkenS., & LarsonE. (2004). Measurement of organizational culture and climate in healthcare. Journal of Nursing Administration, 34(1), 33–40.
23.
GinevičiusR, & VaitkūnaitėV. (2006). Analysis of organisational culture dimensions impacting performance. Journal of Business Economics and Management, 7(4), 201–211.
24.
GlissonC. (2007). Assessing and changing organizational culture and climate for effective services. Research on Social Work Practice, 17(6), 736–747.
25.
GlissonC, SchoenwaldS. K., KelleherK., LandsverkJ., HoagwoodK. E., MaybergS., & GreenP.Research Network on Youth Mental Health. (2008). Therapist turnover and new program sustainability in mental health clinics as a function of organizational culture, climate, and service structure. Administration and Policy in Mental Health and Mental Health Services Research, 35, 124–133.
26.
GodwynM., & GittellJ. H. (2012). Sociology of organizations: Structures and relationships. Sage Publications.
27.
GregoryB. T., HarrisS. G., ArmenakisA. A., & ShookC. L. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of Business Research, 62(7), 673–679.
28.
GroeneO., KlazingaN., WagnerC., ArahO. A., ThompsonA., BruneauC., SuñolR. & Deepening our Understanding of Quality Improvement in Europe Research Project. (2010). Investigating organizational quality improvement systems, patient empowerment, organizational culture, professional involvement and the quality of care in European hospitals: The ‘Deepening our Understanding of Quality Improvement in Europe (DUQuE)’ project. BMC Health Services Research, 10, 281.
29.
HartmannC. W., MeterkoM., RosenA. K., ZhaoS., ShokeenP., SingerS., & GabaD. M. (2009). Relationship of hospital organizational culture to patient safety climate in the veterans’ health administration. Medical Care Research and Review, 66(3), 320–338.
30.
HesselinkG., Vernooij-DassenM., PijnenborgL., BarachP., GademanP., Dudzik-UrbaniakE., FlinkM., OrregoC., ToccafondiG., JohnsonJ. K., SchoonhovenL., WollersheimH. & European HANDOVER Research Collaborative. (2013). Organizational culture: An important context for addressing and improving hospital to community patient discharge. Medical Care, 51(1), 90–98.
31.
JacobsE., & RoodtG. (2008). Organisational culture of hospitals to predict turnover intentions of professional nurses. Health SA Gesondheid, 13(1), 63–78.
32.
JacobsR., MannionR., DaviesH. T. O., HarrisonS., KontehF., & WalsheK. (2013). The relationship between organizational culture and performance in acute hospitals. Social Science & Medicine, 76(1), 115–125.
33.
KaufmanG., & McCaughanD. (2013). The effect of organisational culture on patient safety. Nursing Standard, 27(43), 50–56.
34.
KörnerM., WirtzM. A., BengelJ., & GöritzA. S. (2015). Relationship of organizational culture, teamwork and job satisfaction in interprofessional teams. BMC Health Services Research, 15: 243.
35.
KurkM. E., GageA. D., ArsenaultC., JordanK., LeslieH. H., Roder-DeWanS., AdeyiO., BarkerP., DaelmansB., DoubovaS. V., EnglishM., García-ElorrioE., GuanaisF., GurejeO., HirschhornL. R., JiangL., KelleyE., LemangoE. T., LiljestrandJ., … PateM. (2018). High-quality health systems in the sustainable development goals era: Time for revolution. Lancet Global Health, 6(11), E1196–E1252.
36.
LaGuardiaM., & OelkeN. D. (2021). The impacts of organizational culture and neoliberal ideology on the continued existence of incivility and bullying in healthcare institutions: A discussion paper. International Journal of Nursing Science, 8(3), 361–366.
37.
LinzerM., ManwellL. B., WilliamsE. S., BobulaJ. A., BrownR. L., VarkeyA. B., ManB., McMurrayJ. E., MaguireA., Horner-IblerB., SchwartzM. D. & MEMO (Minimizing Error Maximizing Outcome) Investigators. (2009). Working conditions in primary care: Physician reactions and care quality. Annals of Internal Medicine, 151(1), 28–36.
38.
MahajanN. N., PednekarR., PatilS. R., SubramanyamA. A., RathiS., MalikS., MohiteS. C., ShindeG., JoshiM., KumbharP., TilveA., LokhandeP. D., & SrivastavaS. A. (2020). Preparedness, administrative challenges for establishing obstetric services and experience of delivering over 400 women at a tertiary care COVID-19 hospital in India. International Journal of Gynecology & Obstetrics, 151(2), 188–196.
39.
MallakL. A., LythD. M., OlsonS. D., UlshaferS. M., UlshaferS. M., & SardoneF. J. (2003). Culture, the built environment and healthcare organizational performance. Managing Service Quality, 13(1), 27–38.
40.
MannionR., DaviesH. T. O., & MarshallM. N. (2005). Cultural characteristics of “high” and “low” performing hospitals. Journal of Health Organization and Management, 19(6), 431–439.
41.
ManojlovichM., & KetefianS. (2002). The effect of organizational culture on nursing professionalism: Implications for health resource planning. Canadian Journal of Nursing Research, 33(4), 15–34.
42.
MarcoulidesG. A., & HeckR. H. (1993). Organizational culture and performance: Proposing and testing a model. Organization Science, 4(2), 209–225.
43.
MattilaE., PeltokoskiJ., NevaM. H., KaunonenM., HelminenM., & ParkkilaA. K. (2021). COVID-19: Anxiety among hospital staff and associated factors. Annals of Medicine, 53(1), 237–246.
MelnykB. M., Fineout-OverholtE., GigglemanM., & CruzR. (2010). Correlates among cognitive beliefs, EBP implementation, organizational culture, cohesion and job satisfaction in evidence-based practice mentors from a community hospital system. Nursing Outlook, 58(6), 301–308.
46.
MillsP., NeilyJ., & DunnE. (2008). Teamwork and communication in surgical teams: Implications for patient safety. Journal of the American College of Surgeons, 206(1), 107–112.
47.
MontgomeryA., TodorovaI., BabanA., & PanagopoulouE. (2013). Improving quality and safety in the hospital: The link between organizational culture, burnout, and quality of care. British Journal of Health Psychology, 18(3), 656–662.
48.
MuhardiM. K. M. B. B., & BastomiM. K. M. B. (2021). Organizational culture is important to be implemented by hospital management as an effort to make quality performance. Proceedings of the Social and Humanities Research Symposium (SORES 2020), 562, 96–102.
49.
NowinskiC. J., BeckerS. M., ReynoldsK. S., BeaumontJ. L., CapriniC. A., HahnE. A., PeresA., & ArnoldB. J. (2007). The impact of converting to an electronic health record on organizational culture and quality improvement. International Journal of Medical Informatics, 76(1), S174–S183.
50.
OuchiW. G., & WilkinsA. L. (1985). Organizational culture. Annual Review of Sociology, 11, 457–483.
51.
PandeyN., KaushalV., PuriG. D., TanejaS., BiswalM., MahajanP., GuruR. R., MalhotraP., SehgalI. S., DhooriaS., MuthuV., & AgarwalR. (2020). Transforming a general hospital to an infectious disease hospital for COVID-19 over 2 weeks. Frontiers in Public Health, 8, 382.
52.
ParkJ. S., & KimT. H. (2009). Do types of organizational culture matter in nurse job satisfaction and turnover intention?Leadership in Health Services, 22(1), 20–38.
53.
PersonJ., SpivaL. A., & HartP. (2013). The culture of an emergency department: An ethnographic study. International Emergency Nursing, 21(4), 222–227.
54.
RadA. M. M. (2006). The impact of organizational culture on the successful implementation of total quality management. TQM Journal, 18(6), 606–625.
55.
ReimanT., & OedewaldP. (2007). Assessment of complex sociotechnical systems—Theoretical issues concerning the use of organizational culture and organizational core task concepts. Safety Science, 45(7), 745–768.
56.
RenedoA., MarstonC. A., SpyridonidisD., & BarlowJ. (2015). Patient and public involvement in healthcare quality improvement: How organizations can help patients and professionals to collaborate. Public Management Review, 17(1), 17–34.
57.
RethlefsenM. L., KirtleyS., WaffenschmidtS., AyalaA. P., MoherD., PageM. J., KoffelJ. B., & PRISMA-S Group. (2021). PRISMA-S: An extension to the PRISMA Statement for Reporting Literature Searches in Systematic Reviews. Systematic Reviews, 10(39). https://doi.org/10.1186/s13643-020-01542-z
58.
RivardS., LapointeL., & KapposA. (2011). An organizational culture-based theory of clinical information systems implementation in hospitals. Journal of the Association for Information Systems, 12(2), 123–162.
59.
RosenfeldL. B., RichmanJ. M., & MayS. K. (2004). Information adequacy, job satisfaction and organizational culture in a dispersed-network organization. Journal of Applied Communication Research, 32(1), 28–54.
60.
ScalziC. C., EvansL. A., BarstowA., & HostvedtK. (2006). Barriers and enablers to changing organizational culture in nursing homes. Nursing Administration Quarterly, 30(4), 368–372.
61.
SeagoJ. A. (1997). Organizational culture in hospitals: Issues in measurement. Journal of Nursing Measurement, 5(2), 165–178.
62.
SharmaD., TaggarR., BindraS., & DhirS. (2020). A systematic review of responsiveness to develop future research agenda: A TCCM and bibliometric analysis. Benchmarking, 27(9), 2649–2677.
63.
ShireyM. R. (2009). Authentic leadership, organizational culture, and healthy work environments. Critical Care Nursing Quarterly, 32(3), 189–198.
64.
SingerS. J., FalwellA., GabaD. M., MeterkoM., RosenA., HartmannC. W., & BakerL. (2009). Identifying organizational cultures that promote patient safety. Health Care Management Review, 34(4), 300–311.
65.
SperoffT., NwosuS., GreevyR., WeingerM. B., TalbotT. R., WallR. J., DeshpandeJ. K., FranceD. J., ElyE. W., BurgessH., EnglebrightJ., WilliamsM. V., & DittusR. S. (2010). Organisational culture: Variation across hospitals and connection to patient safety climate. BMJ Quality & Safety, 19(6), 592–596.
66.
StockG. N., McFaddenK. L., & GowenC. R.III (2007). Organizational culture, critical success factors, and the reduction of hospital errors. International Journal of Production Economics, 106(2), 368–392.
67.
SunS. (2008). Organizational culture and its themes. International Journal of Business and Management Science, 3(12), 137–141.
68.
ThorneS. E., KazanjianA., & MacEnteeM. I. (2001). Oral health in long-term care the implications of organizational culture. Journal of Aging Studies, 15(3), 271–283.
69.
TisdellC. A. (2020). Economic, social and political issues raised by COVID-19 pandemic. Economic Analysis Policy, 68, 17–28.
70.
TranfieldD., DenyerD., & SmartP. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14, 207–222.
71.
TzengH. M., KetefianS., & RedmanR. W. (2002). Relationship of nurses’ assessment of organizational culture, job satisfaction, and patient satisfaction with nursing care. International Journal of Nursing Studies, 39(1), 79–84.
72.
van BeekA. P. A., & GerritsenD. L. (2010). The relationship between organizational culture of nursing staff and quality of care for residents with dementia: Questionnaire surveys and systematic observations in nursing homes. International Journal of Nursing Studies, 47(10), 1274–1282.
73.
WakefieldB. J., BlegenM. A., HolmanT. U., VaughnT., ChrischillesE., & WakefieldD. S. (2001). Organizational culture, continuous quality improvement and medication administration error reporting. American Journal of Medical Quality, 16(4), 128–134.
74.
WarrenJ. I., McLaughlinM., BardsleyJ., EichJ., EscheC. A., KropkowskiL., & RischS. (2016). The strengths and challenges of implementing EBP in healthcare systems. Worldviews on Evidence-Based Nursing, 13(1), 15–24.
75.
WhiteJ. C., VaradarajanP. R., & DacinP. A. (2003). Market situation interpretation and response: The role of cognitive style, organizational culture, and information use. Journal of Marketing, 67(3), 63–79.
76.
WickE. C., GalanteD. J., HobsonD. B., BensonA. R., LeeK. H., BerenholtzS. M., EfronJ. E., PronovostP. J., & WuC. L. (2015). Organizational culture changes result in improvement in patient-centered outcomes: Implementation of an integrated recovery pathway for surgical patients. Journal of the American College of Surgeons, 221(3), 669–677.
77.
WilliamsE. S., ManwellL. B., KonradT. R., & LinzerM. (2007). The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: Results from the MEMO study. Health Care Management Review, 32(3), 203–212.
78.
ZailaniS., GilaniM. S., NikbinD., & IranmaneshM. (2014). Determinants of telemedicine acceptance in selected public hospitals in Malaysia: Clinical perspective. Journal of Medical Sciences, 38(9), 111.
