This article describes a unique software system for the intelligent decision-support of community workers called EVKA. Community work has been proved to be a key tool in tacking dealing social exclusion. So far, distinct approaches and expert methodologies have been developed to help community workers, especially the organization and mobilization of the community and its members through the so-called mobilization cycles. However, to the best of our knowledge, these methodologies and principles have never been implemented in an advanced software tool, and therefore their implementation has always been a matter of personal experience for each community worker. EVKA contains recent computational intelligence techniques, especially in the field of fuzzy modeling, which allow the use of expert knowledge and to use it for decision-making support purposes. This article provides readers with a detailed description of the techniques as well as their implementation.
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