Trends in Use of Telehealth for Behavioral Health Care During the COVID-19 Pandemic: Considerations for Payers and Employers

Friedman AB Gervasi S Song H , et al. Telemedicine catches on: changes in the utilization of telemedicine services during the COVID-19 pandemic. Am J Manag Care. 2022;28(1):e1-e6. doi:10.37765/ajmc.2022.88771

Lo J Rae M Amin K Cox C Panchal N Miller B . Telehealth has played an outsized role meeting mental health needs during the COVID-19 Pandemic. Kaiser Family Foundation. 2022. (accessed April 28, 2022).https://www.kff.org/coronavirus-covid-19/issue-brief/telehealth-has-played-an-outsized-role-meeting-mental-health-needs-during-the-covid-19-pandemic/

Betsennyy O Gilbert G Harris A Rost J . Telehealth: A Quarter-Trillion-Dollar Post-Covid-19 Reality? McKinnsey and Company. 2021. https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/telehealth-a-quarter-trillion-dollar-post-covid-19-reality

Weigel G Ramaswamy A Sobel L Salganicoff A Cubanski J Freed M . Opportunities and Barriers for Telemedicine in the U.S. During the COVID-19 Emergency and beyond. Kaiser Family Foundation. 2020. https://www.kff.org/womens-health-policy/issue-brief/opportunities-and-barriers-for-telemedicine-in-the-u-s-during-the-covid-19-emergency-and-beyond/

Wu T Jia X Shi H Niu J Yin X Xie J , et al.. Prevalence of mental health problems during the COVID-19 pandemic: A systematic review and meta-analysis. J Affect Disord. 2021;281:91-98. doi:10.1016/j.jad.2020.11.117

Czeisler MÉ Lane RI Petrosky E , et al. Mental health, substance use, and suicidal ideation during the COVID-19 pandemic — United States, June 24–30, 2020. MMWR Morb Mortal Wkly Rep. 2020;69(32):1049-1057. doi:10.15585/mmwr.mm6932a1

Gregory V Steinberg J . Why Are Workers Staying Out of the U.S. Labor Force? The Regional Economist. 2022. https://www.stlouisfed.org/publications/regional-economist/2022/feb/why-workers-staying-out-us-labor-force?utm_source=Federal+Reserve+Bank+of+St.+Louis+Publications&utm_campaign=28a5e88956-REUpdate&utm_medium=email&utm_term=0_c572dedae2-28a5e88956-64044172

Galanti T Guidetti G Mazzei E Zappalà S Toscano F . Work from home during the COVID-19 outbreak: the impact on employees’ remote work productivity, engagement and stress. J Occup Environ Med. 2021;63(7):e426-e432. doi:10.1097/JOM.0000000000002236

Xiao Y Becerik-Gerber B Lucas G Roll SC . Impacts of working from home during COVID-19 pandemic on physical and mental well-being of office workstation users. J Occup Environ Med. 2021;63(3):181-190. doi:10.1097/JOM.0000000000002097

Barone Gibbs B Kline CE Huber KA Paley JL Perera S . Covid-19 shelter-at-home and work, lifestyle and well-being in desk workers. Occup Med. 2021;71(2):86-94. doi:10.1093/occmed/kqab011

Abramson A . Burnout and Stress Are Everywhere. American Psychological Association. 2022. https://www.apa.org/monitor/2022/01/special-burnout-stress

WPS [Computer Software] . World Programming Software. 2022. https://www.worldprogramming.com/

Turner Lee N Karsten J Roberts J . Removing Regulatory Barriers to Telehealth before and after COVID-19. Brookings. 2020. https://www.brookings.edu/research/removing-regulatory-barriers-to-telehealth-before-and-after-covid-19

Zhu D Paige SR Slone H , et al. Exploring telemental health practice before, during, and after the COVID-19 pandemic. J Telemed Telecare. 2021 doi:10.1177/1357633X211025943

Kyle MA Blendon RJ Findling MG Benson JM . Telehealth use and satisfaction among US households: results of a national survey. J Patient Exp. 2021;8:237437352110527. doi:10.1177/23743735211052737

Nguyen MLT Garcia F Juarez J , et al. Satisfaction can co-exist with hesitation: qualitative analysis of acceptability of telemedicine among multi-lingual patients in a safety-net healthcare system during the COVID-19 pandemic. BMC Health Serv Res. 2022;22(1):195. doi:10.1186/s12913-022-07547-9

Mark TL Treiman K Padwa H Henretty K Tzeng J Gilbert M . Addiction treatment and telehealth: review of efficacy and provider insights during the COVID-19 pandemic. Psychiatr Serv. 2022;73(5):484-491. doi:10.1176/appi.ps.202100088

Morrison S . The struggle to make health apps truly private Vox. 2021. https://www.vox.com/recode/22570076/health-apps-privacy-opioid-addiction-app-report

Bulkes NZ Davis K Kay B Riemann BC . Comparing efficacy of telehealth to in-person mental health care in intensive-treatment-seeking adults. J Psychiatr Res. 2022;145:347-352. doi:10.1016/j.jpsychires.2021.11.003

Oesterle TS Kolla B Risma CJ , et al. Substance use disorders and telehealth in the COVID-19 pandemic era. Mayo Clin Proc. 2020;95(12):2709-2718. doi:10.1016/j.mayocp.2020.10.011

Livingston NA Ameral V Banducci AN Weisberg RB . Unprecedented need and recommendations for harnessing data to guide future policy and practice for opioid use disorder treatment following COVID-19. J Subst Abuse Treat. 2021;122:108-222. doi:10.1016/j.jsat.2020.108222

Parker K Horowitz J Minkin R . COVID-19 Pandemic Continues to Reshape Work in America. Pew Research Center. 2022. https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-america/

Cantor J McBain RK Kofner A Hanson R Stein BD Yu H . Telehealth adoption by mental health and substance use disorder treatment facilities in the COVID-19 pandemic. Psychiatr Serv. 2022;73(4):411-417. doi:10.1176/appi.ps.202100191

Zahnd WE Bell N Larson AE . Geographic, racial/ethnic, and socioeconomic inequities in broadband access. J Rural Health. 2021; 38(3): 519–526. doi:10.1111/jrh.12635

Khoong EC . Policy considerations to ensure telemedicine equity. Health Aff. 2022;41(5):643-646. doi:10.1377/hlthaff.2022.00300

Eberly LA Kallan MJ Julien HM , et al. Patient characteristics associated with telemedicine access for primary and specialty ambulatory care during the COVID-19 pandemic. JAMA Netw Open. 2020;3(12):e2031640. doi:10.1001/jamanetworkopen.2020.31640

Gajarawala SN Pelkowski JN . Telehealth benefits and barriers. J Nurse Pract. 2021;17(2):218-221. doi:10.1016/j.nurpra.2020.09.013