Abstract
The Internet is used more and more to conduct surveys. However, moving from traditional modes of data collection to the Internet may threaten the comparability of the data if the mode has an impact on the way respondents answer. In previous research, Revilla and Saris (2012) find similar average quality (defined as the product of reliability and validity) for several survey questions when asked in a face-to-face interview and when asked online. But does this mean that the mode of data collection does not have an impact on the quality? Or may it be that for some respondents the quality is higher for Web surveys whereas for others it is lower, such that on an average the quality for the complete sample is similar? Comparing the quality for different groups of respondents in a face-to-face and in a Web survey, no significant impact of the background characteristics, the mode and the interaction between them on the quality is found.
Get full access to this article
View all access options for this article.
