Abstract
Information professionals can benefit from outsourcing if the right tasks are outsourced. This article describes the process that the Knowledge Team within the Procurement & Analytic Solutions Practice of A.T. Kearney went through to build, implement and manage an outsourced research partner network. The model paved the way for the team to concentrate on more strategic, value-adding activities. The article outlines key challenges and lessons learned during the implementation of the new model.
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