[1] C Leadbeater (April 2003). Overdue: how to create a modern public library service. Demos for the Laser Foundation. Full text available at www.demos.co.uk/overdue
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[2] A Foster, P Foster (March 2003). ‘Empowering the end-user: Business Information Resources Survey 2003’ . Business Information Review20(1) March 2003 pp 5-24 . Offprints available free by sending a SAE (44p) to Dawn Harris, CSA, 3rd Floor, Farringdon House, Wood St, East Grinstead, West Sussex RH19 1UZ.
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[3] IRN Research (2003). Business information professionals and librarians: a survey of market trends, working conditions & job changes. Available free on request from Sandy Livingstone, IRN – slivingstone@irn-research.com.
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[4] Details available at www.lexisnexis.com/about/releases/.2003-06-10 – ‘Ninety-one Percent of Librarians Say Shift from ‘‘Information Gatherer’’ to ‘‘Information Consultant’’ is Key to Success’.
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[5] Ovum Holway (May 2003). UK public sector market 2003: the market for software and IT services. For dales details contact Ovum at www.ovum.com or phone +44 (0)20 7551 9021.