Abstract
Although past research has focused on the individual’s ability to listen and on the broader concept of communication satisfaction, limited attention has been devoted to the listening environment. This article develops the construct and measurement of a new scale, Team Listening Environment (TLE). Team listening environment is defined as the individual’s perception of behaviors demonstrating genuine attention and understanding by team members. This article investigates the individual perception of the listening environment within a variety of academic and professional contexts. Three studies were conducted for rigorous analysis of this latent construct using confirmatory factor analysis in the structural equation modeling function of EQS 6.1. Results suggest that TLE is a valid construct and a contributor to workplace commitment.
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